locked out of Verity Collections

[Jim Wells]

I seemed to have locked my self out of the Verity Collections section. I am
not sure what I did but now when I click on Verity Collections I get an empty
list of collections and a message at the bottom of the list saying... Unable
to retrieve collections from the Search Service. Please verify that the
ColdFusion MX Search Server is installed and running. All CF services are
running include the Search service. I have no options to add or remove any
collections from the screen. Is there a way to just reset all the Verity
Collection information to the way it was like with a fresh install?

[robstacey]

I am having similar trouble? Any resolution to this?

My collections worked once upon a time, but not I seem to be locked out as well. Same error that you get.

[robstacey]

Jim, I just ran a reinstall for the verity search server (staright from the
disk that macromedia sent me) and I was sucessful in getting things to work.
Just a little FYI, I had to do everything right at the server to get everything
going in the right direction.

I was having similar problems to what you have explained here with thinking
that verity had locked me out and sometimes things worked and other times they
did not.

Hope this helps

[jwright_netcentrics]

I ran into this issue just now, and I noticed that there were a couple of batch
files in the CFusionMX7/verity directory, verity-unistall.bat and
verity-install.bat. I ran those in the uninstall/install order, and everything
started working again.
I did not have any collections created yet (this is a new install), so I don't
know if those files blow away old collections.