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Clark_Gantzer@adobeforums.com #1
Mac OS 10.4 - Acrobat 8 Pro Help menu nonfunctional
Issue description;
Software was installed and is working, but the "Complete Adobe Acrobat * Professional Help" is not accessible using the GUI menu.
What went wrong?:
"Complete Adobe Acrobat * Professional Help" is not accessible using the GUI menu.
What should have happened?:
"Complete Adobe Acrobat * Professional Help" is accessible using the GUI menu.
Product: acrobat
Version: 8 pro
Clark_Gantzer@adobeforums.com Guest
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Steve_Werner@adobeforums.com #2 Re: Mac OS 10.4 - Acrobat 8 Pro Help menu nonfunctional
It's working for me. Try choosing Help > Repair Acrobat Installation.
If that doesn't work, try uninstalling Acrobat usiing the Uninstaller in the Acrobat 8 folder, then reinstalling.
Steve_Werner@adobeforums.com Guest
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P_Herrin@adobeforums.com #3 Re: Mac OS 10.4 - Acrobat 8 Pro Help menu nonfunctional
Clark, From what you mentioned, from Acrobat, when you select the "Complete Acro Pro Help" Help menu option nothing happens? Correct? Can you launch the \Applications\Adobe Help Viewer manually? The actual help files should have been installed here...\Library\Application Support\Adobe\Help\en_US\Acrobat Pro\8.0\.
P_Herrin@adobeforums.com Guest
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