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Mail.app hangs when adding an account - Mac Applications & Software

On my 14.1" iBook running 10.2.6, I'm having a frustrating time with mail.app. I don't often use it for actually reading the mail, but do occasionally. I was on attbi.com which got taken over by comcast.net. Recently I tried to change the information about the account, but whenever I try to leave the preferences, I get the spinning beachball and the app hangs until I force quit it. I am able to use other apps while it spins, but it does take a chunk of cpu. It would be nice to have a clue about what it's doing when it ...

  1. #1

    Default Mail.app hangs when adding an account


    On my 14.1" iBook running 10.2.6, I'm having a frustrating time with
    mail.app.

    I don't often use it for actually reading the mail, but do
    occasionally. I was on attbi.com which got taken over by comcast.net.
    Recently I tried to change the information about the account, but
    whenever I try to leave the preferences, I get the spinning beachball
    and the app hangs until I force quit it. I am able to use other apps
    while it spins, but it does take a chunk of cpu.

    It would be nice to have a clue about what it's doing when it hangs.

    I ran the permission fixer, but that didn't clear things up.

    I tried to rename the folder associated with the account, as I didn't
    really want the email address in the folder name, and it looks like
    there's a preference that specifies the name of the folder.

    I've use PlistEditor to make some changes in the properties, and that
    seems to work. (I quit Mail.app before doing so).

    Does Mail.app try to contact the mail server when I try add an account?
    Would that hang the app if I had some info wrong? (Seems like a
    misfeature, if so. It's much easier to change some data that's wrong
    than to never get the data stored in the first place and have to keep
    entering it...)

    hmmm.. I just remembered ktrace. Maybe that'll gimme a clue, but if
    someone has seen this problem and can save me some effort, I'd
    appreciate it.

    Thanks,
    joe
    Joe Guest

  2. #2

    Default Re: Mail.app hangs when adding an account

    In article <client.attbi.com>,
    Joe Davison <net> wrote:
     

    If you're knowledgeable enough to use ktrace, I'd suggest downloading
    Apple's developer tools and running 'sample' on Mail when Mail is
    spinning. That'll give you much better information about what Mail is
    doing than ktrace will.

    -Eric

    --
    Eric Albert edu
    http://rescomp.stanford.edu/~ejalbert/
    Eric Guest

  3. #3

    Default Re: Mail.app hangs when adding an account

    On Sun, 19 Oct 2003, Eric Albert wrote: 
    >
    > If you're knowledgeable enough to use ktrace, I'd suggest downloading
    > Apple's developer tools and running 'sample' on Mail when Mail is
    > spinning. That'll give you much better information about what Mail
    > is doing than ktrace will.
    >
    > -Eric[/ref]

    Thanks for the recommendation. I've got the devtools, just never heard
    of sample. Better hit the manpage...

    joe
    Joe Guest

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