Mail application (OS X) canīt open out ofacrobat

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  1. #1

    Default Mail application (OS X) canīt open out ofacrobat

    I try to send an e-mail aut of Acrobat 7.0 Pro (Mac OS X) and i get this (translated from German) mesage:
    "Select in the Internet controlfield a preferential application of email"

    1. In "Mail" i allready selected "Mail" as e prefered application.
    2. In Acrobat in "adjustments" the "controlfield" has no possibility to choose "Mail" as prefered
    3. In "System adjustments" i canīt find something like that

    What can i do?

    In other applications i can send via Mail if I choose applic-menu/Services/Mail!

    Helpless Laas
    Laas_Tietje@adobeforums.com Guest

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  3. #2

    Default Re: Mail application (OS X) canīt open out ofacrobat

    in Safari, type mailto:m@a.com Does Mail launch?
    MarkATS@adobeforums.com Guest

  4. #3

    Default Re: Mail application (OS X) canīt open out ofacrobat

    in Safari, type mailto:m@a.com Does Mail launch/start a new mail message?
    MarkATS@adobeforums.com Guest

  5. #4

    Default Re: Mail application (OS X) canīt open out ofacrobat

    Yes, it starts a new message(in Mail).
    And, as i wrote: "In other applications i can send via Mail if I choose applic-menu/Services/Mail"
    If I change in "Mail" the prefered mail-program for Example to "Entourage" - it works!
    But iīll do it in "Mail" - my "Mail-application" (1.3.11) wonīt do it!
    Unfortunately!
    Laas
    Laas_Tietje@adobeforums.com Guest

  6. #5

    Default Re: Mail application (OS X) canīt open out ofacrobat

    That error message is the one thrown by Acrobat 6, not Acrobat 7. Do you have both versions installed? If so, remove them both and just install Acrobat 7.
    MarkATS@adobeforums.com Guest

  7. #6

    Default Re: Mail application (OS X) canīt open out ofacrobat

    That was it! Thank you for your help.
    I uninstalled Acrobat 7 and deleted everything which "sounded" like Acrobat 5, or 6 - even the Readers.
    Then new installation, update and it works!
    Thanks
    Laas
    Laas_Tietje@adobeforums.com Guest

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