Netscape 7.1 crashes Photoshop7.0

[dennis johnson]

Did you try uninstalling Netscape? If that didn't fix the problem, I would try reinstalling Photoshop.

[ken rhodes]

I am also having the same problem. Installed Netscape 7.1, opened Photoshop which then shows some of the opening splash screen and then crashes. No error message, no nothing; just disappears! Tried uninstalling and reinstalling Photoshop on both C and D drives. Will now try goinging back to Netscape 7.0.
2nd email address: [email]rhodesk@dr-inc.com[/email]

[dave milbut]

ken unless you're getting the same message, you have a different problem. read the faq topic on how to reset your prefrences.

and why are you guys using netscape w/all the aoHell branded crap in it when you can run mozilla 1.4 which is the base for netscape 7.1 w/o all the junk?!!

<http://www.mozilla.org>

dave

[Dave Hamer]

I have both Netscape 7.1 and Photoshop 7.01 installed and they are both
runninf without problem.

Dave

[ken rhodes]

dave,
I am not getting the c++ runtime error. However, Photoshop was running just fine for 18 months until I installed Netscape 7.1. Must be a different problem because I uninstalled Netscape 7.1 and Photoshop 7.0, rebooted, and reinstalled Photoshop and still will not run. I agree with your vivid description of AOL Netscape and have considered going to Mozilla for that very reason.
Ken

[dave milbut]

reset the prefrences per the FAQ ken.

and go for mozilla, you won't regret it. i've been using it since the alpha release (0.9) and as a former netscape user myself, it's great. you can even set the "skin" to classic netscape and never miss a beat. looks just like ns 4.8 but plays much nicer! :)

[ken rhodes]

I am also having the same problem. Installed Netscape 7.1, opened Photoshop which then shows some of the opening splash screen and then crashes. No error message, no nothing; just disappears! Tried uninstalling and reinstalling Photoshop on both C and D drives. Will now try goinging back to Netscape 7.0.
2nd email address: [email]rhodesk@dr-inc.com[/email]

[ken rhodes]

It appears that installation of Netscape 7.1 and the demise of my Photoshop 7 may have been coincidental. In desperation, I latched onto this forum topic. The Netscape install may have caused the problem but, who knows. Any, I finally found the tried and proven reset preferences (control-alternate-shift, at the same time) and it worked. I am back in business.