Network Connection Lost

[Andrew]

Sorry, I forgot some information. This computer is
running XP Home. I have also tried to ping websites and
the other computer on the network, no luck. Any info at
all would be really helpful as this is used as a business
computer at a home office, important to get back up and
running. Thanks.

[Ken Wickes [MSFT]]

Was there ever a firewall, virus scanner, VPN client etc, installed on that
computer? If so try uninstalling it.

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


"Andrew" <ndxc3@hotmail.com> wrote in message
news:02bd01c3456f$7c343af0$a101280a@phx.gbl...

> I have a simple two computer network set up. Linksys 4
> port router. Cable modem. Both computers have worked
> without problems. Now one computer (basically a brand new
> computer) is not connecting. By looking on the router it
> shows it as being connected. It is sending packets out,
> but nothing is coming back. I have connected it directly
> to the modem, no luck. Used that cable with another
> computer, cable is fine. Tried to "Repair" the connection
> and get "Cannot renew IP address" The computer has the IP
> and Subnet Mask set. Only idea I have left is to
> reinstall the network driver and all that. Anyone know a
> good article on that if you have no other ideas? Thanks,
> any help is greatly appreciated
> -Andrew

[Andrew]

Possibly a virus scanner that came with the computer. I
will check. Lavasoft AdAware was recently installed. No
firewall, VPN or anything else. Computer is used simply
for AutoCad. Needs network connection though. Also
uninstalled the network adapter and reinstalled. Going to
try and reinstall the network driver.

>-----Original Message-----
>Was there ever a firewall, virus scanner, VPN client etc,

installed on that

>computer? If so try uninstalling it.
>
>--
>
>Ken Wickes [MSFT]
>This posting is provided "AS IS" with no warranties, and

confers no rights.

[Ken Wickes [MSFT]]

Adaware has a bit of a track record for causing problems like this.

What error do you get when you type "ipconfig /renew" at a command line?

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


"Andrew" <ndxc3@hotmail.com> wrote in message
news:029801c3458d$3e3a2890$a501280a@phx.gbl...

> Possibly a virus scanner that came with the computer. I
> will check. Lavasoft AdAware was recently installed. No
> firewall, VPN or anything else. Computer is used simply
> for AutoCad. Needs network connection though. Also
> uninstalled the network adapter and reinstalled. Going to
> try and reinstall the network driver.
>

> >-----Original Message-----
> >Was there ever a firewall, virus scanner, VPN client etc,

> installed on that

> >computer? If so try uninstalling it.
> >
> >--
> >
> >Ken Wickes [MSFT]
> >This posting is provided "AS IS" with no warranties, and

> confers no rights.
>

[Andrew]

Ken,
Thanks for your replies. I am not at the computer (with
the problem) right now, I will be in a couple hours. But
if I remember correctly, when I run ipconfig /renew, I get
something like, command can not be run because it is not
being run against a socket or something similar to that.
I will find out the exact error message and post it, once
I am at the computer. I will also check out AdAware.
Andrew

>-----Original Message-----
>Adaware has a bit of a track record for causing problems

like this.

>
>What error do you get when you type "ipconfig /renew" at

a command line?

>
>--
>
>Ken Wickes [MSFT]
>This posting is provided "AS IS" with no warranties, and

confers no rights.

>
>
>"Andrew" <ndxc3@hotmail.com> wrote in message
>news:029801c3458d$3e3a2890$a501280a@phx.gbl...

>> Possibly a virus scanner that came with the computer. I
>> will check. Lavasoft AdAware was recently installed. No
>> firewall, VPN or anything else. Computer is used simply
>> for AutoCad. Needs network connection though. Also
>> uninstalled the network adapter and reinstalled. Going

to

>> try and reinstall the network driver.
>>

>> >-----Original Message-----
>> >Was there ever a firewall, virus scanner, VPN client

etc,

>> installed on that

>> >computer? If so try uninstalling it.
>> >
>> >--
>> >
>> >Ken Wickes [MSFT]
>> >This posting is provided "AS IS" with no warranties,

and

>> confers no rights.
>>

>
>
>.
>

[Ken Wickes [MSFT]]

Sounds like a corrupted Winsock catalog, seems to be a common side effect of
Adaware

If you have access to a working XP machine you can try this KB

[url]http://support.microsoft.com/?id=811259[/url]


--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


"Andrew" <ndxc3@hotmail.com> wrote in message
news:0eff01c34594$49548ca0$a001280a@phx.gbl...

> Ken,
> Thanks for your replies. I am not at the computer (with
> the problem) right now, I will be in a couple hours. But
> if I remember correctly, when I run ipconfig /renew, I get
> something like, command can not be run because it is not
> being run against a socket or something similar to that.
> I will find out the exact error message and post it, once
> I am at the computer. I will also check out AdAware.
> Andrew
>

> >-----Original Message-----
> >Adaware has a bit of a track record for causing problems

> like this.

> >
> >What error do you get when you type "ipconfig /renew" at

> a command line?

> >
> >--
> >
> >Ken Wickes [MSFT]
> >This posting is provided "AS IS" with no warranties, and

> confers no rights.

> >
> >
> >"Andrew" <ndxc3@hotmail.com> wrote in message
> >news:029801c3458d$3e3a2890$a501280a@phx.gbl...

> >> Possibly a virus scanner that came with the computer. I
> >> will check. Lavasoft AdAware was recently installed. No
> >> firewall, VPN or anything else. Computer is used simply
> >> for AutoCad. Needs network connection though. Also
> >> uninstalled the network adapter and reinstalled. Going

> to

> >> try and reinstall the network driver.
> >>
> >> >-----Original Message-----
> >> >Was there ever a firewall, virus scanner, VPN client

> etc,

> >> installed on that
> >> >computer? If so try uninstalling it.
> >> >
> >> >--
> >> >
> >> >Ken Wickes [MSFT]
> >> >This posting is provided "AS IS" with no warranties,

> and

> >> confers no rights.
> >>

> >
> >
> >.
> >

[Andrew]

The error message received from ipconfig /renew is "An
error occurred while renewing interface Local Area
Connection: An operation was attempted on something that
is not a socket."

[Andrew]

Ken,
Thank you so much. That was exactly the problem. However
I found another article for that problem, directly related
to AdAware. For your own reference or anyone else reading
this: I ran the following program and it fixed my
registry keys:

[url]http://members.shaw.ca/techcd/WinsockXPFix.exe[/url]

Thanks again for your help. It's greatly appreciated.
Andrew