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network printer problems - Adobe Acrobat Windows

Hi I'm having problems with the network printer here and whenever I try to print a PDF out, nothing happens - it doesn't go to the printer, yet any other file will without a problem. We used to have Acrobat 4 and recently got V6 pro. 4 had some problems printing, but 6 just won't seem to print. I have a Newgen Turbo PS/400p laser printer on another machine. The problem is from all machines - so I'm guessing it is the product or possibly we need a newer driver. Can someone please tell me what to do with regards ...

  1. #1

    Default network printer problems

    Hi

    I'm having problems with the network printer here and whenever I try to print a PDF out, nothing happens - it doesn't go to the printer, yet any other file will without a problem. We used to have Acrobat 4 and recently got V6 pro. 4 had some problems printing, but 6 just won't seem to print. I have a Newgen Turbo PS/400p laser printer on another machine. The problem is from all machines - so I'm guessing it is the product or possibly we need a newer driver.

    Can someone please tell me what to do with regards to this issue. Thanks very much. Appreciate your help.
    Robert_Burnquist@adobeforums.com Guest

  2. #2

    Default NETWORK PRINTER PROBLEMS

    Hi,

    I currently have Acrobat 6.0 Pro at work, but whenever I try to print a PDF file to the network printer it doesn't work. The network printer is a NewGen TurboPS/400p. I am able to print to another printer over the network (Oce 9400 plotter) with no problems. I can print any other file to the NewGen without a problem - I'm only having trouble with PDF files. Would this have something to do with settings in Acrobat 6, or possibly the printer driver itself? Can someone tell me how I could fix this problem?

    Thankyou.
    Robert_Burnquist@adobeforums.com Guest

  3. #3

    Default Re: NETWORK PRINTER PROBLEMS

    What specifically happens when you try to print to the NewGen printer?

    Nathan
    Nathan_Strong@adobeforums.com Guest

  4. #4

    Default Re: NETWORK PRINTER PROBLEMS

    I have the same problem.

    I have a Konica IP-421 PostScript printer and AdobeAcrobat 6 software. My operation system is WinXP

    When I try to print pdf doents from Acrobat 6, I get two empty pages and text:

    ERROR: syntaxerror
    FFENDING COMMAND: ?
    STACK:
    /TZ
    false.

    If I use Acrobat 5 or another printer everything is Ok.

    I will be loking for a way to fix too.

    Best Regards,
    Maxim
    broker@adobeforums.com Guest

  5. #5

    Default Re: NETWORK PRINTER PROBLEMS

    Ask your printer (vendor) support folks, they should have your answers.
    Larry_Tilley@adobeforums.com Guest

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