I see that you say you're a "multimedia programmer", so I assume you use
Director. (A good number of consumers misdirect themselves into this
developer forum here.)
But your best options in this case are exactly the same as for a
consumer. Use the resources in the Shockwave Player Support area. They
walk you through troubleshooting in very clear language.
[url]http://macromedia.com/support/shockwave/ts/doents/playerfaq.htm[/url]
Note particularly that "how to fix almost all problems" item... unless
there is something quite unexpected there, such as a Lynx browser or
Amiga operating system, running the uninstaller before reinstalling is
the easiest way to clean out any damaged files.
jd
--
John Dowdell, Macromedia Developer Support, San Francisco CA
Search technotes: [url]http://www.macromedia.com/support/search/[/url]
Soapbox column: [url]http://www.macromedia.com/desdev/jd_forum/[/url]
Daily technical diary: [url]http://www.macromedia.com/go/blog_jd[/url]
Offlist mail is trapped by spam-filters... best here, thanks!
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