Professional Web Applications Themes

NOTE: GETTING FLASH PLAYER SUPPORT - Macromedia Flash Player

I realize that most people won't see this, but I wanted to mention it. If you're having Flash Player problems: -- Review materials on [url]http://www.macromedia.com/support/flashplayer[/url] and do the necessary troubleshooting -- Search knowledge base items on that same page for possible technotes. -- Review forum threads in this forum for existing issues and discussion. Not all current issues make it into technotes! Forum discussions are also archived at groups.google.com -- If you've exhausted your ability to troubleshoot, there is a contact form on that page. Limited support is available for installation and licensing. This form is for Flash Player end ...

  1. #1

    Default NOTE: GETTING FLASH PLAYER SUPPORT

    I realize that most people won't see this, but I wanted to mention it.

    If you're having Flash Player problems:
    -- Review materials on [url]http://www.macromedia.com/support/flashplayer[/url] and
    do the necessary troubleshooting

    -- Search knowledge base items on that same page for possible technotes.

    -- Review forum threads in this forum for existing issues and
    discussion. Not all current issues make it into technotes! Forum
    discussions are also archived at groups.google.com

    -- If you've exhausted your ability to troubleshoot, there is a contact
    form on that page. Limited support is available for installation and
    licensing.

    This form is for Flash Player end users. Flash developers should use
    the support contact form at [url]http://www.macromedia.com/support/[/url].

    Finally, please, please, please do not email me directly unless I've
    specifically asked you to. I appreciate that you are having troubles,
    but I cannot answer direct emails. Use the channels provided! That
    gives us tracking and accountability.

    (There is one exception to the above. If you have gone through the
    support forms and received an incident number, but feel that your case
    was closed prematurely or not adequately handled then I would like to
    hear about it.)

    Of course, this information is subject to change.

    Bentley Wolfe
    Senior Support Engineer, Flash/Flash Player
    *Macromedia, now a division of Adobe Systems
    Bentley Wolfe [Adobe] Guest

  2. #2

    Default Re: NOTE: GETTING FLASH PLAYER SUPPORT

    bouncing this to the top....
    Bentley Wolfe [Adobe] Guest

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