Only Half a Print - Epson blames Photoshop. Help!

[Vince_Patton@adobeforums.com]

Thank you all.
I swtiched the primary scratch disk to my large external drive.
I brrought memory for Photshop down to 63%.

And voila! I got two, large 13 x 19 prints COMPLETE! Plus one 8 x10

Thank you!

BUT BUT BUT
On my second 8x10, an image only 9 MB in size w /a resolution of 250, and printing on matte paper at 1440 dpi, boom, the problem happened again.

1/4 of an image printed and then spit out the rest blank.
Arrrrrrrrgggghhh.

[Ramón_G_Castañeda@adobeforums.com]

Vince,

• Here are more things to try: Clear (purge) the Photoshop cache before and after every print job;

• Run Disk Warrior;

• suspect bad RAM, drive or connections.

[John_Vitollo@adobeforums.com]

Vince try printing from Apple's Preview app and see how it goes. A client of mine is having printing problems that only show up when printing through Photoshop but not Apple's Preview.

[John_Vitollo@adobeforums.com]

Did you run Printer Repair?

[Vince_Patton@adobeforums.com]

Ok. Now I must show my ignorance again.

How do I clear or purge Photoshop's cache between print jobs? I don't know how to find that.

My problem has occurred again; this time with a twist. For the first time, the paper is being fed in several inches too far before printing begins. Then only a partial image comes out to boot. I swear I have double and triple checked my image size and print position in Print Preview mode of Photoshop and all looked fine. (Despite a page setup for landscape, it was printing it in profile)

I'll try Print Preview next; but does it allow me to control color management and image position as Photoshop does?

I did run Disk Repair from that link provided earlier. Most diagnostic tests came back with no errors; except one, which came back with dozens.

Here are a few of the 2 pages of lines I got:

The file /usr/bin/cups-calibrate is missing!
The file /usr/bin/gimpprint-config is missing!
The file /private/etc/cups/command.types is missing!
The file /usr/share/cups/calibrate.ppm is missing!
The file /usr/share/cups/model/C/bjc-1000.ppd.gz is missing!

and:

The file /usr/share/cups/model/C/escp2-1270.ppd.gz is missing!
The file /usr/share/cups/model/C/escp2-1280.ppd.gz is missing!
The file /usr/share/cups/model/C/escp2-1290.ppd.gz is missing!
The file /usr/share/cups/model/C/escp2-1500.ppd.gz is missing!

And

The file /usr/share/cups/model/C/pcl-desnj-488.ppd.gz is missing!
The file /usr/share/cups/model/C/pcl-desnj-700.ppd.gz is missing!
The file /usr/libexec/cups/filter/commandtocanon is missing!
The file /usr/libexec/cups/filter/commandtoepson is missing!
The file /usr/libexec/cups/filter/rastertoprinter is missing!

Verification complete.
204 missing files/directories found during the verification process. They may be responsible for certain printing problems. Printer Setup Repair cannot replace these items. Please refer to the log file for a list of the missing files/directories. You may need to reinstall OS X to resolve your printing issues. Certain files are deleted when using the Reset Printer Setup Utility option. These files will be recreated when printers are added with the Printer Setup Utility.

[Buko@adobeforums.com]

Do you have InDesign?

I print all of my Photoshop pictures from InDesign.

things just seem to work smoother.

[Ramón_G_Castañeda@adobeforums.com]

Vince,

The last paragraph in your post says it all. You have software corruption. At this point re-installing OS X and Photoshop, then adding the printer again is the only sensible route to take.

[Vince_Patton@adobeforums.com]

I do have InDesign, but have not used it.
I tried just now, and am unable to open psd photoshop files. Am curious how you get InDesign to read photoshop files.

The CUPS errors had me worrying about a re-install. To re-do all of OS X is onerous and will require massive backups before I begin. Darn. I was afraid you'd say that.

Vince

[povimage@adobeforums.com]

One other thought is a USB issue...

USB connectivity issues can cause the type of problem you are seeing too..

Keith

[Vince_Patton@adobeforums.com]

Would you care to elaborate on what "USB Connectivity issues" mean?

I have the printer plugged directly into the computer via USB, not via a USB port.
However, I do have a USB port plugged into the other USB socket.

[Vince_Patton@adobeforums.com]

Begging your pardon.
I just double checked and I'm wrong.
It was plugged in via a USB port.

Think a direct connection might be the solution?

[John_Vitollo@adobeforums.com]

It couldn't hurt!

[Buko@adobeforums.com]

I tried just now, and am unable to open psd photoshop files. Am curious
how you get InDesign to read photoshop files.




"Place" the file in InDesign. its a page layout application.

also make sure the colormanagement settings are the same as photoshop.

[povimage@adobeforums.com]

Sorry for the slow replies. The Adobe Forum server seems not to like telling me about new posts to this thread..

About the USB connectivity issues, ssome USB host controller chipsets (particularly those by VIA) have connectivity timeout issues. These can cause problems like the one you are seeing, as well as things like a printer not showing up proprly "on line" etc..

On a Mac though, I haven't really seen the USB connectivity issue before though... Are you using a built-in USB port or an add-on card? Also, if you are using a hub, plugging directly into the machine's port instead, and/or making sure the hub is set to "self-powered" status may help.

Keith

[povimage@adobeforums.com]

..

[Vince_Patton@adobeforums.com]

Plugging my printer directly into my computer appears to have solved all my problems.

Many thanks to all who pitched in with suggestions.

[davidcrooke@adobeforums.com]

read this post with interest . as I have been experiencing exactly the same problems with my epson photo 1200 . I have been trying to print some panorama's using the 329mm by 10 meter paper rolls . despite appearing correct in previewed the image when printed gets rotated from landscaper to portrait with only a section of the image printed .
I have been trying to trouble shoot this problem now for over a month .
I am prepared to by another printer. I like epson but I now have seen quite a few posts here and at apple panther discussions where people are having similar problems to this with various epson printers .

have reproduced this problem on two computers using panther and the epson phot0 1200 . exactly the same thing happens with both . and i had the printer plugged directly into the computer via usb .

I received exactly the same message as Vince using the printer repair utility . I don't believe it is a corrupt system . I strongly suspect lies in the interaction between the epson drivers and panther . something has been broken... have no idea what .

unfortunately I didn't print any large images using jaguar . so i can't make a comparison .

today i contacted epson support Australia and they said my image was to big to be printed via photoshop and suggested i use software such as illustrator or quark . I just loooked up the help files and my image is way under photoshops help reads "Photoshop supports a maximum pixel dimensions of 300,000 by 300,000 pixels per image. This restriction places limits on the print size and resolution available to an image."
my image is 10500 X 2826