Operation failed. The resource is not a directory, orthere might be a permission problem

[Ken Jacobs]

One of our clients is receiving this error message when using Contribute 3 to
publish any page on their website.

I followed the instructions in the support center to enable logging. When I
looked at the log I noticed that there was an ACCESS_DENIED message when trying
to retrieve the file /www/home/news.html.LCK

I checked the FTP server and I cannot find any trace of the lock file that is
mentioned in the error message.

What is causing this message?

[Arun Kumar M]

Ken Jacobs wrote:

> One of our clients is receiving this error message when using Contribute 3 to
> publish any page on their website.
>
> I followed the instructions in the support center to enable logging. When I
> looked at the log I noticed that there was an ACCESS_DENIED message when trying
> to retrieve the file /www/home/news.html.LCK
>
> I checked the FTP server and I cannot find any trace of the lock file that is
> mentioned in the error message.
>
> What is causing this message?
>

Not sure why this is happening... Try to create a copy of this page and
try using it as a work around until then. Further more, look at the
access privileges for the folder on your site.. you should have proper
privileges..

[Ken Jacobs]

The access privileges are correct - the client's FTP account has full read/write privileges on the server.

Also, this is an intermittent problem - sometimes the file will publish successfully.

[positive4p]

I'm having the same problem, although mine never intermittently publishes. Have you solved the problem - and how??

Any info would be most appreciated.