"Page being edited on another computer" error

[GregSW18]

Hi,

I've set up a Contribute account for a client of mine. I am the administrator.
She is the publisher.

Sent her the connection key - and all was hunky dorey.

Until she decided to change computers and transerred Contribute to a new PC.

Now - whenever she connects to her site - she can edit any page except the
home page - which constantly gives her a 'can't edit this page because it is
being edited on another computer.'

I have removed the account and set it up again - and she has done the same.
But still gets the same message.

Can anyone help?

Thanks,

- Greg Taylor

P.S. Her site is: [url]www.planete-blanche.com[/url]

[Sudharshan.S]

Hi,

Browse to the physical location of the site on the server where it is running
and find out if there are any <filename.htm>.lck files for the files that she
cannot edit. if so delete them and then ask your client to browse to that page
and try editing.

sudharshan

[GregSW18]

Thanks a lot.

- Greg

[MrBillQuek]

Hi,

I have the same problem and I have checked my server to locate those .lck
files but they are not there.

How do I go about in finding these files on my server. Are they invisible?

I hope you can help me out because it I need to use Contribute to update the
website.

Thanks.