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Pantone Swatch Library Missing from Illustrator 9.0 - Adobe Illustrator Windows

My Pantone Swatch Library has disappeared. I thought that deleting the AIPrefs would solve the problem, but it didn't. Here's what I see when I go to pull them up: Window > Swatch Libraries > no libraries found & other libraries... Any suggestions? I'm using Illustrator 9.0 on a Windows XP operating system....

  1. #1

    Default Pantone Swatch Library Missing from Illustrator 9.0

    My Pantone Swatch Library has disappeared. I thought that deleting the AIPrefs would solve the problem, but it didn't. Here's what I see when I go to pull them up:

    Window > Swatch Libraries > no libraries found & other libraries...

    Any suggestions? I'm using Illustrator 9.0 on a Windows XP operating system.
    Keri_Bailey@adobeforums.com Guest

  2. #2

    Default Re: Pantone Swatch Library Missing from Illustrator 9.0

    Keri,

    Did you ever see the swatch libraries? Did you do a custom install and perhaps miss installing all features (that happens a lot to both version 8 and 9)? Have you tried an overinstall?

    Bob
    BobHill@adobeforums.com Guest

  3. #3

    Default Re: Pantone Swatch Library Missing from Illustrator 9.0

    I'm pretty sure I did a custom install and I know that the swatches were originally available. It seemed as though they up and disappeared on me one day. I've had various palettes disappear (i.e. the layers palette) and so I figured it might be a similar problem.

    I haven't tried an overinstall. That sounds like that would likely solve the problem. I'll give it a shot and let you know the results.

    I appreciate your suggestion.
    Keri_Bailey@adobeforums.com Guest

  4. #4

    Default Re: Pantone Swatch Library Missing from Illustrator 9.0

    You can also download the latest libraries here. <http://www.pantone.com/support/support.asp?idArticle=73>
    John_Kallios@adobeforums.com Guest

  5. #5

    Default Re: Pantone Swatch Library Missing from Illustrator 9.0

    Good luck, Keri. Let us know how you make out.

    Bob
    BobHill@adobeforums.com Guest

  6. #6

    Default Re: Pantone Swatch Library Missing from Illustrator 9.0

    John, that was a great suggestion! Now I can avoid the hassle of overinstalling Illustrator and get the updated Pantone swatch libraries I need anyways. Thanks for your help!
    Keri_Bailey@adobeforums.com Guest

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