Particular letter drops out when printing PDF

[Jon_Bessant@adobeforums.com]

Out of interest - can you print the file from Acrobat 4 (smile)?

Only I have seen this behaviour before and could only put the problem
down to a broken font embedded with legacy software ...

It would be interesting to see what occurs if you open the PDF and then
PRINT to the ADOBE PDF PRINT with a setting such as PRESS ....

Jon

[Murray_Coppold@adobeforums.com]

Hi Jon,
When I see the publisher is saving the file as PDF version 1.2 (Acrobat 3.x) I don't know if the publisher is using old software or whether it is a conscious decision to dumb it down for the widest possible audience.

I don't have Acrobat 4, so can't test your suggestion.

When I go File > Print and choose Abobe PDF 7.0 as the printer, it produces a PDF that has the letter "u" missing on screen in the particular font. Just like the prints I described from the various hard copy printers.

[Jon_Bessant@adobeforums.com]

Are you in a position to ask the publisher to either try different
settings with Distiller server on Solaris - or indeed, try a different
application/Distiller setting to prove a point.

Seriously - this is almost 10 years old (the technology that is) and
certain things update well - others do not ...

Jon

[Murray_Coppold@adobeforums.com]

No, I'm not in a position to ask. This is a major scientific journal in its field that goes to 5,000 members in 23 countries (that's why I thought maybe they dumbed it down on purpose). It is published by Allen Press in Kansas ([url]www.allenpress.com[/url]). I'd be surprised if their software is 10 years out of date.

As an aside, I receive lots of PDFs from scientific journals, and many times the pages containing color photographs won't print unless I print as image. Usually the PDF producer application is some publishing system I've never heard of, and frequently a SPARC-based system. But this is the first instance where a particular letter drops out.

Thanks for your comments.

[MarkATS@adobeforums.com]

It shouldn't drop out. You can download Reader 5 and print to see what happens. I suspect it may be a case of font not embedded/Acrobat 7 bug.

[John_Callis@adobeforums.com]

Mark,
You mention Acrobat 7 bug. Does one exist that you know of that would produce this type of type problems?

I've had several instances lately using Acrobat Pro 7 where letters drop out. All fonts are embedded. I've even had a 11 turn into a 1. One of the ones drops out, same font, size everything.

[peter kleinheider]

Hi Murray,

How do you print the PDF's?

Have you preflighted the file?

May I have such a PDF where even in AC7 letters drop out?

rgds

Peter