Pay for Customer Support?

[psidrum]

We have to pay for Customer Support? We have to pay for Beta versions?

Macromedia getting greedy?

I tried installing Director MX 2004 trial on a different machine and it still
has the ~e5d141.tmp File Exists error...I have turned off all the other
Macromedia product processes, deleted the contents in the TMP folder...and
still get the same error!!

[Scott Fegette]

In article <c1ibhi$fpr$1@forums.macromedia.com>,
[email]webforumsuser@macromedia.com[/email] says...

> We have to pay for Customer Support? We have to pay for Beta versions?
> Macromedia getting greedy?

Not true- you get two free support incidents with your purchase (and
they don't count against that quota if they are traced back to a product
bug). Contact tech support directly here to dive deeper into your
problem:
[url]http://www.macromedia.com/support/email/complimentary/main.cgi[/url]

HTH!

-Scott
Macromedia, Inc.