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% PDF error message - Adobe Acrobat Windows

When I downloaded a PDF file using MSN, I had no problems. When I tried downloading the same file using AOL I got the error message "This file is not in % pdf form." With MSN, the download manager changed it to percent PDF form. With AOL,the file tries opening in the web page, while with MSN it wasn't trying to do that, it downloaded it first, but AOL didn't download it first. P.S. The file is actually an e-book....

  1. #1

    Default % PDF error message

    When I downloaded a PDF file using MSN, I had no problems. When I tried downloading the same file using AOL I got the error message "This file is not in % pdf form." With MSN, the download manager changed it to percent PDF form. With AOL,the file tries opening in the web page, while with MSN it wasn't trying to do that, it downloaded it first, but AOL didn't download it first.

    P.S. The file is actually an e-book.
    Matthew_P._Frost@adobeforums.com Guest

  2. #2

    Default Re: % PDF error message

    Are you using the AOL browser or another the same one as for MSN? You left some info out that would be helpful. There has long been issues with PDFs and AOL. The problem most likely stems from the PDF looking like an ASCII file by many packages when it is actually binary. There may be another reason, but that might be the problem. If you can right click on it in AOL, try downloading it and then see if it opens.

    It sounds like it is getting corrupted in the AOL path.
    William_A._Davis@adobeforums.com Guest

  3. #3

    Default Re: % PDF error message

    This might help :

    Error "File does not begin with '%PDF-'" When Clicking a Downloadable File in a Web Browser

    Issue
    When you click a link to a downloadable file in a Web browser, your Adobe Acrobat viewer starts, then returns the error, "File does not begin with '%PDF-'."

    Solutions
    Do one or more of the following:

    Note: If after you work through these solutions, you still get an error when you click a link to a downloadable file, report the problem to Adobe. For more information, see doent <http://www.adobe.com/support/techdocs/19bc2.htm>, "How to Report a Download Problem."

    Solution 1
    Hold down the Shift key (Windows and UNIX) or the Option key (Mac OS) when clicking the link. In most Web browsers, this enables you to specify a location on your hard disk to save the file. After the download is complete, navigate to the folder location where you chose to save the file, then double-click the file to open it.

    Solution 2
    Configure your Web browser to properly handle the file type you are downloading. For assistance, refer your Web browser's doentation or support resources. For example, if you use Netscape Navigator, search the Netscape Web site at <http://help.netscape.com/> for doent 960513-18. If you use Microsoft Internet Explorer, search the Microsoft Web site at <http://search.support.microsoft.com/kb/c.asp?fr=0&SD=GN&LN=EN-US> for Article ID Q170210 and Q170802. Or, contact your Web browser's manufacturer to ensure that your Web browser is handling the file type correctly.

    Solution 3
    Make sure the file you're downloading is not damaged. For more information, see doent <http://www.adobe.com/support/techdocs/19d16.htm>.

    Additional Information
    This problem may occur when the operating system is incorrectly configured to associate a file type other than PDF with an Acrobat viewer. This problem may also occur when you attempt to open a damaged PDF file.
    Thingfish@adobeforums.com Guest

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