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Andy_Carpenter@adobeforums.com #1
PDF Optimizer in Prepress Tools Crashes Acrobat Pro 7
I just got Adobe Creative Suite and am becoming familiar with all the new capabilities. I found that I've run into a problem recently while making a PDF out of InDesign CS and then opening it in Acrobat 7 Pro and attempting to use the PDF Optimizer function. I can set everything up and as soon as I hit the "OK" button, Acrobat crashes and I get a "Report to Apple" dialog box. This has happened numerous times.
Has anyone else had this problem?
Thanks
Andy_Carpenter@adobeforums.com Guest
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Jon_Bessant@adobeforums.com #2 Re: PDF Optimizer in Prepress Tools Crashes Acrobat Pro 7
You might want to take a look at any anti-virus applications running -
Norton .. Virex?
This seems to be a known issue ...
Jon
Jon_Bessant@adobeforums.com Guest
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Andy_Carpenter@adobeforums.com #3 Re: PDF Optimizer in Prepress Tools Crashes Acrobat Pro 7
I do indeed have the latest version of Norton for Mac OS X. I turned it off and tried to optimize the PDF and it crashed. I restarted the Mac and made sure the Norton app was turned off and successfully made the optimized PDF.
That seemed to do it. Thanks for the tip.
Andy_Carpenter@adobeforums.com Guest
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