PDFs being uploaded 2/3/4/.. times

[tradem]

Hello,

Contribute is used by one of our clients' and they have the following problem:

When they use C. to edit their pages and they link on page A.html to abc.pdf
and on page B.html to abc.pdf as well, this PDF is being uploaded two times
(one has the original name, the other abc001.pdf). If they linkt o that pdf
from three pages, it is being uploaded three times, etc.

Macromedia support told us yesterday that would be normal. But I honestly
cannot believe this. It doesn't make any sense for me to have the same document
uploaded in three or more versions.

I'd really be happy if there's anyone who could help us with this problem.

Thanks a lot in advance!

Best regards,
Tobias

[getzapped]

If your users are linking to the local file (abc.pdf) then it will be uploaded
each time they add a link (this is normal).

What you want your users to do is when they add a link for an existing file:
- Choose "Insert Link"
- Insert Link window opens and then choose "Browse to Web Page"
- Then choose the "Choose" button and search the site for the specific pdf
file ("Search your web server for the file you want to link to")
- Click OK and then OK in the Insert Link window to add the link to the file

This will link to the existing pdf file on the server without uploading a
new/copy of the file

Hope this helps.

[tradem]

Thanks a lot for the quick reply! I guess that'll help :-) - I'll try it first thing today.