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PE 2.0 - Save for Web error - Adobe Photoshop Elements

My system, XP home sp1 w/updates & patches. I am trying to do a Save for Web operation on a jpg and a psd file, but keep getting the error: Could not complete this operation because an assertion has failed. Any and all help on resolving this is greatly appreciated. -- Mike "... For the things which are seen are temporary, but the things which are not seen are eternal." 2 Cor. 4:18...

  1. #1

    Default PE 2.0 - Save for Web error

    My system, XP home sp1 w/updates & patches. I am trying to do a Save for Web
    operation on a jpg and a psd file, but keep getting the error:

    Could not complete this operation because an assertion has failed.

    Any and all help on resolving this is greatly appreciated.

    --
    Mike
    "... For the things which are seen are temporary, but the things which are
    not seen are eternal." 2 Cor. 4:18


    Disciple Mike Guest

  2. #2

    Default Re: PE 2.0 - Save for Web error

    First, Mike, try deleting the Elements preference folder. I've seen this error before, but it was a long time ago, and I don't remember the fix. Rebuilding preferences might help, and it won't hurt.

    With Elements closed, click on the start up icon and then make a quick grab for (Win) Control, Alt, and Shift keys or (Mac) Command, Option, and Shift. Hold all three down at once until you get a screen asking if you want to delete Settings. Say Yes.

    Check back and let us know if that helped.
    Beth Haney Guest

  3. #3

    Default Re: PE 2.0 - Save for Web error

    Beth, I found the solution here Richard Coencas "Save to web error" 4/30/03 7:24am </cgi-bin/webx?14.1de8ef7b/2>. Thanks for your help.
    Disciple Mike Guest

  4. #4

    Default Re: PE 2.0 - Save for Web error

    I got a very strange page when I clicked that link. What did it say?!! What worked?! Now I'm very curious, because I hate it when I remember only the problem and not the cure! :)
    Beth Haney Guest

  5. #5

    Default Re: PE 2.0 - Save for Web error

    Beth,

    Richard's solution:

    "On Windows only, the save for web prefs can be deleted by holding down control-alt when launching save for web. This is different than deleting app prefs."

    Byron
    Byron Gale Guest

  6. #6

    Default Re: PE 2.0 - Save for Web error

    Oh, yes, I remember now!! Now stick around and help me remember this, please! :)
    Beth Haney Guest

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