Photoshop 6 Sticks at Scanning Font, Won't Open

[SteveLadd@adobeforums.com]

Photoshop just stopped opening. It just keeps repeating the Scanning Font and Reading Preference on the opening page and won't go any further. I can open ImageReady, but it has slowed down quite a bit, very sluggish. I'm using Mac OS 9.22 and Photoshop 6.01. Thanks for any help. This is frustrating.

[JasonSmith@adobeforums.com]

disable all non essential fonts.

if that doesn work, try trashing your PS preferences.

[Ed_Hannigan@adobeforums.com]

Sounds like a corrupted font (or more than one). You'll have to find out which it is and delete or reinstall the font.

[SteveLadd@adobeforums.com]

Thanks for the response. Any suggestions for how best to disable non-essential fonts? Or discover which font may be corrupt? Would this also cause ImageReady to be sluggish?

[Ramón_G_Castañeda@adobeforums.com]

Steve,

Trial and error. If you are using a font manager, deactivate all but the essential system fonts (like Charcoal, Geneva, Chicago, Monaco). If you still have the problem, a new reinstall of the system is in order; if the problem's gone, keep adding groups of fonts until you ferret out the offending one(s).

If you do not use a font manager, you need to deactivate fonts by taking them out of the Fonts Folder inside your System Folder.

[Just_A_Mac_Guy@adobeforums.com]

Photoshop6 requires Helvetica and {I think} Zapf Dingbats. Not sure why but without Helvetica, PS reports during Startup that it can't continue because of a hardware or software problem.

Launching without Zapf Dingbats can occasionally cause it to crash too, I have yet to find a clear answer why, but keep those 2 fonts loaded all the time.

This does not answer your error but it could be related. Does photoshop open normally and then hang when opening a specific file? That would indicate a problem with the file.

Does photoshop crash when opening the application without opening a file? that indicates a problem with the software or its preferences.