PhotoShop 7 no more runs

[Pierre-Yves Mathys]

I am working on Win-XP family edition.
Yesterday the XP-system makes an "upgrate what's new" (I don't know what it fixed), and now I cannot run photoshop any more : when I start, the program load all the required tool like always, but at the end (after all brushes, polices, and so on) it terminates without saying what's wrong.

I have try to uninstall, and then install again the soft, but the problem is still there. I have also try to change to directory where the soft is installed, but nore that action kill the bug.

IS THERE ANY Windows dll required ?

IS THERE ANY KEY TO CORRECT by regedit ?

Thanks for your help
Pierre-Yves / Switzerland

[Emma d'Anise]

Was this a trial version downloaded off of the Internet, by any chance?

[Pierre-Yves Mathys]

How can I know it ? The soft was on the laptop when I have buy this laptop, and that's why I have learn that software; how can I know if it's a trial version ? I have modified and saved different pictures, for more or less 2 months...

In any case I am now convained, and want to buy a private version... but have to wait a little because the price is very high ;)

[Colin Walls]

Sounds like a reset prefs is called for - see FAQ.

Actually, it would be odd for full PS to be pre-insalled. Are you sure it isn't PS Elements?

[Pierre-Yves Mathys]

Ok, I am downloading the trial version of Photoshop Elements, but here is a complementary information :
THE PROGRAM IMAGEREADY IS STILL OPERATING !!! So, why not the photoshop ?

In the meantime, it seams that all I need is included in image ready... but I would apreciate to understand

Have a nice night !!! I have still 4h23 to wait for the download running ;)

PYves

[dave milbut]

PYves

reset your photoshop prefrences by holding crtl-alt-shift and answering "yes" when it asks if you want to reset the photoshop settings.

[Pierre-Yves Mathys]

THANK YOU DAVE,

I HAVE MADE IT DURING THE LOADING, AND ANSWERED 'YES' -as you said- AND IT'S WORKS !

THANK YOU

Pierre-Yves Mathys
[email]pymathys@hotmail.com[/email]
Switzerland

[dave milbut]

no problem. colin suggested it (above), i just wasn't sure if you had missed it or not. good going!

cheers, dave

[dave milbut]

ahh good point r_ (from the lounge)...

pierre, you are not legally allowed to run that app. i suggest you purchase the full version. aside from the good karma you'll recieve, you'll also be entitled to a good price on upgrades in the future.

dave

[dave milbut]

excellent pierre. remember if you want to move up later, call you local adobe customer support as there's a discount when you go from elements to photoshop. i think you'll find elements easier to master anyway. when you're ready, and if you need extra power, give adobe a call...

dave

[B Herrick]

Pierre: am having same problem with my version of photoshop 7.0 full version. Am wondering if anyone replying to you can help me as well. Running windows xp and loaded 7.0 from cd. All running well for a good month or so and then today half way through my day and deadline, BANG, no photoshop. Help! Deadline creeping up on me fast!
Thanks
B Herrick

[dave milbut]

BH,

Mathias Vejerslev "How to delete/reset Photoshop preferences" 2/11/03 1:04pm </cgi-bin/webx?50@@.ef4a07f>