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Photoshop closes when trying to open a file - Adobe Photoshop 7, CS, CS2 & CS3

I can open Photoshop (7.0) without any problems, then I go to File->Open and the Open window appears for about a second before it disappears and the whole program shuts. When I do a File->Open Recent, it's works. Opening a brand new file is also fine. In ImageReady, I tried it - I opened just four files at once, then I went back to File->Open (to see) and I got an error message saying an error occurred so the operation could not be completed. When I try again, I click on the file and click open, I/R freezes. Could this ...

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  1. #1

    Default Photoshop closes when trying to open a file

    I can open Photoshop (7.0) without any problems, then I go to File->Open and the Open window appears for about a second before it disappears and the whole program shuts. When I do a File->Open Recent, it's works. Opening a brand new file is also fine. In ImageReady, I tried it - I opened just four files at once, then I went back to File->Open (to see) and I got an error message saying an error occurred so the operation could not be completed. When I try again, I click on the file and click open, I/R freezes. Could this be a memory issue? I am working on Windows XP Professional and have been told that my memory and/or motherboard might need to be updated. Could that have something to do with this?
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    Heather_E@adobeforums.com Guest

  2. #2

    Default Re: Photoshop closes when trying to open a file

    first reboot the system and try again. if that doesn't clear it, reset the prefrences per the faq.
    dave_milbut@adobeforums.com Guest

  3. #3

    Default Re: Photoshop closes when trying to open a file

    Resetting the preferences worked. Thank you!
    Heather_E@adobeforums.com Guest

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