Photoshop CS installer fails

[Steven_McCray@adobeforums.com]

I've tried to install Photoshop CS upgrade on my E-mac. I get a error message stating "Photoshop CS Installer has unexpectedly quit" Has any one solved this problem.

[Buko@adobeforums.com]

Has any one solved this problem.




Yes, photoshop CS installed perfectly for me.

[Neil_Keller@adobeforums.com]

Steven,

No problem installing the CS Suite under Mac OS X.

Which OS are you using? Did you check to make sure your system is clean (non-corrupted) and that you have enough disc space on the volume you are installing the software? Are you installing exactly per the instructions provided by Adobe, from the original CD-ROMs? If this is an upgrade (is it?) did you change the name or location of any existing folders or application components?

Neil

[Steven_McCray@adobeforums.com]

I'm running Photoshop 7.0 now. I haven't changed anything since it was installed. I checked disk space, ram and closed all programs. I've noticed that it is a problem since Adobe has a page addressing some fixes for it. I've tried them also.

[Ramón_G_Castañeda@adobeforums.com]

If you have Norton Anti Virus (or anything Norton's) installed, delete it or at least disable it temporarily.

[Buko@adobeforums.com]

Well we know have photoshop 7 now.

care to eleborate on another detail or 2 maybe.

Contrary to popular belief, the users on these forms cannot read minds. Only Adobe employees are allowed such a luxury.

[Michael_C_Harrison@adobeforums.com]

Steve - I have the exact same problem trying to install the upgrade that I downloaded from Adobe. I've run permissions repair and all the usual checks but keep getting the crash message after the installer says it's checking. I did notice there were two installer icons in the dock just before it happened.
Plenty of memory, no glitches on the HD, iMac 1.25 with Photoshop 7 already on.
Help!!

[Ramón_G_Castañeda@adobeforums.com]

I assume you've read post #4 and it didn't apply.