** Please update your client. **

Ask a Question related to Macromedia Flash Player, Design and Development.

  1. #1

    Default ** Please update your client. **

    A website I've been using for 7 months all of a sudden stopped working with my
    computer. Still works with every other computer I've tried. The last line of
    the site ( [url]http://www.speakeasy.net/speedtest/[/url] ) states: "The Speakeasy Speed
    Test requires at least version 7 of Flash. Please update your client. " The
    thing is I have Version: 9,0,45,0 installed on the computer. I've tried
    removing the flash player and reinstalling it a couple of times (the computer
    says its installed correctly) but it still doesn't work. By the way, I'm using
    IE 6.0, and XP Pro. Please Help.



    myfriendjon Guest

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  3. #2

    Default Re: ** Please update your client. **

    This is a permissions problem causing Flash Player detection on that site to
    fail. It's not that Flash Player isn't installed. Rather, certain registry
    keys used by that sites Flash Player detection are locked or missing.

    Don't reinstall, that won't help. Go read my post from earleir today in the
    Kernel32.dll thread and do those steps.

    Bentley Wolfe -ADOBE Guest

  4. #3

    Default Re: ** Please update your client. **

    I uninstalled, unzipped, added to the registry, and reinstalled but got the same message. Anything else Bentley? By the way, thanks for the help!
    myfriendjon Guest

  5. #4

    Default Re: ** Please update your client. **

    Hi myfriendjon ,

    What files are in this folder?

    C:\WINDOWS\system32\Macromed\Flash

    Do you see a Flash.ocx and a Flash9c.ocx?
    Darren McNally - Adobe Guest

  6. #5

    Default Re: ** Please update your client. **

    Darren, here are the files in that folder:
    flash9c.ocx
    flashutil9c
    install
    set13b.tmp
    set137.tmp
    set138.tmp
    uninstall_activeX

    myfriendjon Guest

  7. #6

    Default Re: ** Please update your client. **

    Darren, do I need that file and if so how do I get it. Thanks for the help,

    jon
    myfriendjon Guest

  8. #7

    Default Re: ** Please update your client. **

    If I have another computer with the file Flash.ocx can I copy and paste the file in the C:\WINDOWS\system32\Macromed\Flash
    folder? Will this solve the problem? Thanks

    jon
    myfriendjon Guest

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