Plug-in failures ( 'Accessibility' and 'SaveAsRTF' )

[Bob_LaBouy@adobeforums.com]

I have been receiving error popup messages for several weeks now, whenever I attempt to download a PDF document from a variety of URLs. These two messages are basically the same, stating "There was an error while loading the plug-in 'Accessibility'. The plug-in failed to initialize." The 2nd message stating the 'SaveAsRTF' is basically the same.

I am using Acrobat Professional 6.0 (from within the Creative Suite). I've trashed the original version and reloaded just the Acrobat Professional and still get the same results.

I operate a G5 Power Mac, using OS 10.4.8 and have approx. 4 GB of RAM on the Mac.

I would greatly appreciate any assistance anyone can offer. Thanks ahead of time for your assistance and cooperation.

Bob LaBouy

[Leonard_Rosenthol@adobeforums.com]

Is it really 6.0 or have you installed the patches to 6.0.5? I suggest that if you haven't patched up - you do so!

Leonard
Adobe Systems

[Bob_LaBouy@adobeforums.com]

Leonard,

Thanks for the suggestion. I have downloaded and installed each of the upgrade patches (through and including 6.0.5) and that didn't resolve the issue at all for me. In fact, I just attempted to download and see a couple more PDF files (simple maps) and am still getting a 'failed to load' response message.

Sorry. Any other suggestions or is it just that the newest Mac OS 10.4.8 won't allow me to use the version of Acrobat I have? I have a friend close by who is operating the same OS and doesn't seem to have this problem. I just am stumped?

Bob

[Leonard_Rosenthol@adobeforums.com]

Well, Acrobat 7 (and 8) are MORE compatible with 10.4.x than that older version you have. However, it should still work AFAIK.

Leonard

[pjonesCET@adobeforums.com]

IF you have 10.4.3 or later you'll be better off using Acrobat 8. Its justr come out and I expect Adobe has some type of upgraded deal. You may have to look for it though.

[Ben_McMahon@adobeforums.com]

If you didn't remove the preferences for Acrobat when you removed the application, move them from <hard drive name>/Users/<your user>/Library/Preferences/Acrobat. Just delete all the files located there with Acrobat closed, and see if that fixes things.

[Kokil_Chachra@adobeforums.com]

am having the same issue. I was originally having an issue with distiller that i constantly have, so i decided to upgrade to 605, and upon doing so it worked for a couple of days and now i receive 4 pops regarding plugs that didnt work. The interesting thing is that the machine was also updated to 10.4.8. Prior to this, it was on 10.4.7. I am going to re-image my machine and start over. Going to do the 605 update before 1048. we shall see the result.