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Preflight -- Unknown Error - Adobe Acrobat Macintosh

I've installed Acrobat 7 Professional on a G5 and both Acrobat and Distiller open up and perform most of their functionality. However, when I try to use Acrobat's Preflight capability (selecting PDF/X-1a:2001) it generates an Unknown Error. I've done a search of the forum and read about a bug involving G5's with 4 or 8 GB of RAM loaded -- however, this machine only as half a gig of RAM. I've chmod the Acrobat framework to 777 thinking it might be a permissions thing. I've upgraded it to 7.08. I'm kind of out of ideas. Anyone run into this and ...

  1. #1

    Default Preflight -- Unknown Error

    I've installed Acrobat 7 Professional on a G5 and both Acrobat and Distiller open up and perform most of their functionality. However, when I try to use Acrobat's Preflight capability (selecting PDF/X-1a:2001) it generates an Unknown Error.

    I've done a search of the forum and read about a bug involving G5's with 4 or 8 GB of RAM loaded -- however, this machine only as half a gig of RAM.

    I've chmod the Acrobat framework to 777 thinking it might be a permissions thing. I've upgraded it to 7.08. I'm kind of out of ideas.

    Anyone run into this and successfully resolve the problem?

    --jon
    Jonathan_Hodges@adobeforums.com Guest

  2. #2

    Default Re: Preflight -- Unknown Error

    Jonathan,

    What happens if you select preflight and EDIT under the ADVANCED area
    and then create your own profile which incorporates the PDF/X conversion
    (plus any custom ones you might wish to append such as image resolution
    checks?)

    I seem to remember a problem here in the past which *might* be corrected
    in Acrobat 8 (confirmation if possible) ...

    Cheers!

    Jon
    Jon Bessant Guest

  3. #3

    Default Re: Preflight -- Unknown Error

    Hi Jonathan

    1/2 a Gig of Ram brings up the same error. Try adding memory.

    rgds

    Peter
    peter kleinheider Guest

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