Preflight -- Unknown Error

[Jonathan_Hodges@adobeforums.com]

I've installed Acrobat 7 Professional on a G5 and both Acrobat and Distiller open up and perform most of their functionality. However, when I try to use Acrobat's Preflight capability (selecting PDF/X-1a:2001) it generates an Unknown Error.

I've done a search of the forum and read about a bug involving G5's with 4 or 8 GB of RAM loaded -- however, this machine only as half a gig of RAM.

I've chmod the Acrobat framework to 777 thinking it might be a permissions thing. I've upgraded it to 7.08. I'm kind of out of ideas.

Anyone run into this and successfully resolve the problem?

--jon

[Jon Bessant]

Jonathan,

What happens if you select preflight and EDIT under the ADVANCED area
and then create your own profile which incorporates the PDF/X conversion
(plus any custom ones you might wish to append such as image resolution
checks?)

I seem to remember a problem here in the past which *might* be corrected
in Acrobat 8 (confirmation if possible) ...

Cheers!

Jon

[peter kleinheider]

Hi Jonathan

1/2 a Gig of Ram brings up the same error. Try adding memory.

rgds

Peter