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Print sharing problem - Windows Server

I have a 2003 server with an HP 4000T printer connected to it. I have shared it with the additional drivers for 98, etc. The printer has a third paper tray. None of the client PC's (98, 200, XP Pro) can access this tray. I have downloaded and installed the latest driver from HP with no change. Th previous server was an SBS 4.5 and the clients could use the third tray then. Is there a setting that I need to change? Thanks...

  1. #1

    Default Print sharing problem

    I have a 2003 server with an HP 4000T printer connected to
    it. I have shared it with the additional drivers for 98,
    etc. The printer has a third paper tray. None of the
    client PC's (98, 200, XP Pro) can access this tray. I
    have downloaded and installed the latest driver from HP
    with no change. Th previous server was an SBS 4.5 and the
    clients could use the third tray then. Is there a setting
    that I need to change?

    Thanks
    Dan Guest

  2. #2

    Default Print sharing problem

    Go into Properties of the printer. On the Device tab make
    sure you have selected the correct printer type (i.e.
    4000T). You will need to select the correct options for
    this printer including how many trays.

    Once you have set the correct number of trays and other
    accessories the users should go into their printer folder
    and click View then Refresh. They should then see the third
    paper tray.
    >-----Original Message-----
    >I have a 2003 server with an HP 4000T printer connected to
    >it. I have shared it with the additional drivers for 98,
    >etc. The printer has a third paper tray. None of the
    >client PC's (98, 200, XP Pro) can access this tray. I
    >have downloaded and installed the latest driver from HP
    >with no change. Th previous server was an SBS 4.5 and the
    >clients could use the third tray then. Is there a setting
    >that I need to change?
    >
    >Thanks
    >.
    >
    Guest

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