Problem with Remote Access Connection Manager

[Mike Murphy]

This machine has been upgraded from XP Home to XP Pro and
is a member of a Windows 2000 domain. The user is a local
admin of the machine.

The problem we are experiencing is that this service will
not start, keeping us from being able to create dial-up
and VPN connectoids. When trying to start manually from
the Services dialog, it fails with the complaint "Access
denied". When we check the Event Viewer we see:

Event Type: Error
Event Source: RemoteAccess
Event Category: None
Event ID: 20071
Date: 7/15/2003
Time: 3:30:30 PM
User: N/A
Computer: (hostname)
Description:
The Point to Point Protocol module C:\WINDOWS\System32
\rastls.dll returned an error while initializing. The
request is not supported.


For more information, see Help and Support Center at
[url]http://go.microsoft.com/fwlink/events.asp[/url].
Data:
0000: 32 00 00 00 2...

Event Type: Error
Event Source: RemoteAccess
Event Category: None
Event ID: 20151
Date: 7/15/2003
Time: 3:30:30 PM
User: N/A
Computer: (hostname)
Description:
The Control Protocol EAP in the Point to Point Protocol
module C:\WINDOWS\System32\rasppp.dll returned an error
while initializing. The request is not supported.


For more information, see Help and Support Center at
[url]http://go.microsoft.com/fwlink/events.asp[/url].
Data:
0000: 32 00 00 00 2...

Event Type: Error
Event Source: Rasman
Event Category: None
Event ID: 20063
Date: 7/15/2003
Time: 3:30:30 PM
User: N/A
Computer: (hostname)
Description:
Remote Access Connection Manager failed to start because
the Point to Point Protocol failed to initialize. The
request is not supported.


For more information, see Help and Support Center at
[url]http://go.microsoft.com/fwlink/events.asp[/url].
Data:
0000: 32 00 00 00 2...

Event Type: Error
Event Source: Rasman
Event Category: None
Event ID: 20035
Date: 7/15/2003
Time: 3:30:53 PM
User: N/A
Computer: (hostname)
Description:
Remote Access Connection Manager failed to start because
it could not create buffers. Restart the computer. Access
is denied.


For more information, see Help and Support Center at
[url]http://go.microsoft.com/fwlink/events.asp[/url].
Data:
0000: 05 00 00 00 ....

I was not able to find anything in the Knowledge Base
about this in ANY version of Windows. Any ideas would be
appreciated.

-Mike

[Ken Wickes [MSFT]]

Try this

You Cannot Create a Network Connection After You Restore Windows XP
[url]http://support.microsoft.com/default.aspx?scid=kb;en-us;329441[/url]


--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


"Mike Murphy" <mmurphy@etcc.com> wrote in message
news:0ce301c34b9f$3f08cb10$a101280a@phx.gbl...

> This machine has been upgraded from XP Home to XP Pro and
> is a member of a Windows 2000 domain. The user is a local
> admin of the machine.
>
> The problem we are experiencing is that this service will
> not start, keeping us from being able to create dial-up
> and VPN connectoids. When trying to start manually from
> the Services dialog, it fails with the complaint "Access
> denied". When we check the Event Viewer we see:
>
> Event Type: Error
> Event Source: RemoteAccess
> Event Category: None
> Event ID: 20071
> Date: 7/15/2003
> Time: 3:30:30 PM
> User: N/A
> Computer: (hostname)
> Description:
> The Point to Point Protocol module C:\WINDOWS\System32
> \rastls.dll returned an error while initializing. The
> request is not supported.
>
>
> For more information, see Help and Support Center at
> [url]http://go.microsoft.com/fwlink/events.asp[/url].
> Data:
> 0000: 32 00 00 00 2...
>
> Event Type: Error
> Event Source: RemoteAccess
> Event Category: None
> Event ID: 20151
> Date: 7/15/2003
> Time: 3:30:30 PM
> User: N/A
> Computer: (hostname)
> Description:
> The Control Protocol EAP in the Point to Point Protocol
> module C:\WINDOWS\System32\rasppp.dll returned an error
> while initializing. The request is not supported.
>
>
> For more information, see Help and Support Center at
> [url]http://go.microsoft.com/fwlink/events.asp[/url].
> Data:
> 0000: 32 00 00 00 2...
>
> Event Type: Error
> Event Source: Rasman
> Event Category: None
> Event ID: 20063
> Date: 7/15/2003
> Time: 3:30:30 PM
> User: N/A
> Computer: (hostname)
> Description:
> Remote Access Connection Manager failed to start because
> the Point to Point Protocol failed to initialize. The
> request is not supported.
>
>
> For more information, see Help and Support Center at
> [url]http://go.microsoft.com/fwlink/events.asp[/url].
> Data:
> 0000: 32 00 00 00 2...
>
> Event Type: Error
> Event Source: Rasman
> Event Category: None
> Event ID: 20035
> Date: 7/15/2003
> Time: 3:30:53 PM
> User: N/A
> Computer: (hostname)
> Description:
> Remote Access Connection Manager failed to start because
> it could not create buffers. Restart the computer. Access
> is denied.
>
>
> For more information, see Help and Support Center at
> [url]http://go.microsoft.com/fwlink/events.asp[/url].
> Data:
> 0000: 05 00 00 00 ....
>
> I was not able to find anything in the Knowledge Base
> about this in ANY version of Windows. Any ideas would be
> appreciated.
>
> -Mike