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Problems with FMPro - users exceeded - FileMaker

Hi, A colleague in an office running 5 machines, each with a licensed copy of FM Pro 5, on NT4, is getting an error message that the number of licensed users has been exceeeded (IIRC) when she tries to open Filemaker on one machine. One machine is hosting the files, accessed by the others over a peer to peer network. Each machine has multiple users set up under NT. What is need to rectify this? Any assisyance greatly appreciated. Regards....

  1. #1

    Default Problems with FMPro - users exceeded

    Hi,

    A colleague in an office running 5 machines, each with a licensed copy
    of FM Pro 5, on NT4, is getting an error message that the number of
    licensed users has been exceeeded (IIRC) when she tries to open
    Filemaker on one machine. One machine is hosting the files, accessed
    by the others over a peer to peer network. Each machine has multiple
    users set up under NT.

    What is need to rectify this? Any assisyance greatly appreciated.

    Regards.
    No-one Guest

  2. #2

    Default Re: Problems with FMPro - users exceeded

    No-one <No-onenowhere.notime> wrote:
    > Hi,
    >
    > A colleague in an office running 5 machines, each with a licensed copy
    > of FM Pro 5, on NT4, is getting an error message that the number of
    > licensed users has been exceeeded (IIRC) when she tries to open
    > Filemaker on one machine. One machine is hosting the files, accessed
    > by the others over a peer to peer network. Each machine has multiple
    > users set up under NT.
    >
    > What is need to rectify this? Any assisyance greatly appreciated.
    >
    > Regards.
    Try rebooting the problem machine. If FM crashes, a machine reboot is
    necessary to release the network identifier for reopening the app.

    If that doesn't help, re-install the FM on that machine. Someone could
    have mistakenly re-used an already installed copy during an upgrade or
    after a disk re-format or something.
    --
    Lynn Allen Allen & Allen Semiotics
    FSA Associate Filemaker Consulting & Training
    [email]lynnsemiotics.com[/email] [url]http://www.semiotics.com[/url]
    Lynn allen Guest

  3. #3

    Default Re: Problems with FMPro - users exceeded

    Lynn allen wrote:
    >
    > No-one <No-onenowhere.notime> wrote:
    >
    > > Hi,
    > >
    > > A colleague in an office running 5 machines, each with a licensed copy
    > > of FM Pro 5, on NT4, is getting an error message that the number of
    > > licensed users has been exceeeded (IIRC) when she tries to open
    > > Filemaker on one machine. One machine is hosting the files, accessed
    > > by the others over a peer to peer network. Each machine has multiple
    > > users set up under NT.
    > >
    > > What is need to rectify this? Any assisyance greatly appreciated.
    > >
    > > Regards.
    >
    > Try rebooting the problem machine. If FM crashes, a machine reboot is
    > necessary to release the network identifier for reopening the app.
    >
    > If that doesn't help, re-install the FM on that machine. Someone could
    > have mistakenly re-used an already installed copy during an upgrade or
    > after a disk re-format or something.
    > --
    > Lynn Allen Allen & Allen Semiotics
    > FSA Associate Filemaker Consulting & Training
    > [email]lynnsemiotics.com[/email] [url]http://www.semiotics.com[/url]
    It is the install code you manually type in during installtion that
    identifies the license. You can install from any CD of the same version
    of FMP, but you have to type in a unique license code for each machine.

    Bill
    --
    Return address intentionally altered to avoid spam.
    B Collins Guest

  4. #4

    Default Re: Problems with FMPro - users exceeded

    On Fri, 10 Oct 2003 15:24:16 GMT, B Collins
    <bbcollinsinvalid.invalid> wrote:

    Thanks to Lynn & Bill.

    It appears someone must have done something to one installation.
    Anyhow, re-installed and the problem has gone. THe office has plenty
    of spare licences to allow for expansion.

    Best regards.
    No-one Guest

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