PS 8 File Corruption AGAIN

[zoozx@adobeforums.com]

First off, let me say I have never had this problem prior to PS8. This is now the 4th file i have lost to problems in PS8. All files are .PSB format .. The files are either unrecognized by PS8 and Un-Openable or there is a problem reading the layer data. and my only option is to read composite data instead. Then you get the window that states (document has been damaged by a disk error. The most likely causes of this error are a defective disk drive, a defective disk drive cable or incorrect peripheral cable termination. Some of the pixels in this document may be invalid. Open anyway? ) When you read composite data it opens but nothing is in the file but a white screen and this type in 4 languages saying ( This layered PS file was not saved with a composite image )

I have no other issues with either of the internal disks being used in the G5 with OS X.2.3. No issues with other apps. No ram or Disk issues according to all repair utilities.
Tech tool pro 4, Cocktail, Disk Warrior & permissions are Run at least twice a week.
I have seen others reporting lost or corrupted files in PS8. I have been backing up but this is not realistic, basically cutting my computer in 1/2 and considerable time wasted since each file 1-4 gigs must be reopened and checked after saving.
I am now moving back to PS7 something I do not want to do due to the file size limit.
Whats the situation with an update to fix these issues adobe?

[Ramón_G_Castañeda@adobeforums.com]

Are you saving locally or across a network (a no-no)?

Did you remember to check "Enable Large File Sizes" before saving files 2GB or larger?

[zoozx@adobeforums.com]

Not over network, & yes Enable large file sizes are on. You can't save a file over 2 gigs without it.
Some of the files were not over the 2 gig limit but were saved in .psb anyway. Never again!
Side note, extensis portfolio 6.1.3 has issues with .psb files.

[Ian_Lyons@adobeforums.com]

You can't save a file over 2 gigs without it.




Tiff files can be up to 4GB

[Buko@adobeforums.com]

Have you manually checked RAM by removing it except for 2 sticks. do you still have the problem? next 2 sticks? keep doing this till all combinations have been exhausted. photoshop is much more taxing on RAM that esting software.

[zoozx@adobeforums.com]

Tested Ram As best as possible. It's unrealistic to run without partial ram installed for any length of time and since this is such an intermittent issue, 6 files lost since 8 released, but it has happened on 2 different machines.
No utility shows any ram issues. No other app has had any issues with it.
No other issues of any kind on either of the machines.
No issues of this kind ever in PS7 on these machines.
that leads me to think with all of the issues in 8, that this is a severe one for big file workers.

[progress@adobeforums.com]

lost one file to date in CS, but it was a PSD....machine shows no errors on tests either.

We're hoping its just the one file...what caused it could be hard to track down, but if its any help, it was a G5 as well.

[zoozx@adobeforums.com]

I have lost 2 files on a G4 500, the rest have all been in the dual G5.
All in OSX.3.

[zoozx@adobeforums.com]

Are we going to see an update soon to fix these serious issues & slowdowns? Working in 7 now without problems or slow downs. Just file size limits.

[Chris_Cox@adobeforums.com]

zoozx - you have to realize: very few people are seeing problems.....

[zoozx@adobeforums.com]

I do but Very few people work in these size files & .psb format.
Those that do are seeing problems that point to the software.
Considering this loss of files problem is as serious as it gets, I would expect something from adobe on it with great urgency.
At The Very Least, that they recognize the problem and are working on a fix to be released asap

[Chris_Cox@adobeforums.com]

We've tried to reproduce your problems, and haven't succeded.

And lots of other people are using PSB without any problems.

[zoozx@adobeforums.com]

Ok but many are having problems, so what ae you saying?
Also I have had No problems in 7 on either machine?

[Chris_Cox@adobeforums.com]

Reported problems similar to yours - about 4.

Not having problems - about 30 that I know of, plus all those who haven't said anything.

Yes, there might be an issue: with the OS, with your hardware, with your software, etc.

[zoozx@adobeforums.com]

Not Hardware, to many people with the same problem on different G4's & G5's.
4 people report in this forum alone, most people never report issues.
Several others over the past months in other forums.
4 people that I know of personally that never come to this forum.
Houston, we have a problem in OS or PS.

[Chris_Cox@adobeforums.com]

If people have issues that severe, they report it.

No, we still only have a few isolated cases.

[zoozx@adobeforums.com]

Chris, they don't. Many don't.
Most think it is so obvious a problem ( not just this issue) so Adobe must know about it, so why report.
A fix should come, so many just go back to 7.
Many people think it is a waste of time reporting bugs to such big company's.

[Chris_Cox@adobeforums.com]

How could anyone think that this is an obvious problem?

Very few people are seeing it, and if we saw it we'd fix it.

We can't fix things we can't reproduce.

[zoozx@adobeforums.com]

Obvious problem in that its hugh if you loose a file, Not obvious to find.
I suggest you have someone working in large 2.5-4 gig images around the clock because the problem exists. I do this daily and have seen it 6 times since the release on different machines. It's intermitant but it excists and others see it.
The fact you have not been able to reproduce does not mean the problem is not there esp. considering several other people have had the exact same issue on different machines in this forum alone.
I doubt seriously it is anything hardware considering that & that it has been seen on new G5's of all variations.
What do you suggest is the problem then given that fact?
I have No other machine or major software issues.

[Ramón_G_Castañeda@adobeforums.com]

zoozx,

I understand your frustration, but what you summarily describe doesn't help Adobe reproduce or find the problem.

See if you can pinpoint what all those machines have in common, types and brands of RAM sticks, internal and external drives, other peripherals, cables, servers, etc. What about the images? Common fonts? Common elements? Until you find a common thread, posting over and over won't be conducive to a resolution.