Queries Truncated possibly due to License Issue

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  1. #1

    Default Queries Truncated possibly due to License Issue

    The symptom we are getting is that all query results are being truncated to 10
    records after some period of time. The server starts out fine, but then when
    more than a few people start to use it, we see this happening (we have a test
    page that compares count(*) with the recordcount of a select *). This used to
    be a CF7 Enterprise Devnet server, but we uninstalled that version (including
    all the manual cleanup steps outlined in a KB article), and then installed a
    CF7 standard license. This happens with the standard install and also after
    apply all the hotfixes, so it doesn't seem to be related to that. It is as if
    some part of the DevNet licensing mechanism is lingering. Everything else seems
    to work ok (no watermarks on charts or reports), it says the license is ok, a
    subnet scan says the server is licensed, nothing in the logs.

    tagrobicki Guest

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  3. #2

    Default Re: Queries Truncated possibly due to License Issue

    Nothing license related controls your query returns.

    Check for cached queries, maxrow settings on queries, licensing for the DB
    product you are using (that's where the restriction may be if license related)
    and the general code making and displaying your query results.



    SafariTECH Guest

  4. #3

    Default Re: Queries Truncated possibly due to License Issue

    We are not using cached queries, maxrow, and we are not having any issues with
    DB licensing. The same CF application worked fine with CFMX 6.1 Standard which
    used to run on this server. We upgraded the machine to CF7 Enterprise DEVNET to
    try out some of its advanced features, and then upgraded to CFMX 7 standard
    (after removing the CF7 Enterprise cleanly). The application will work fine
    until at some point is starts returning back a maximum of 10 records for all
    queries. The queries we are using to test for this are:

    select * from employees

    and

    select count(*) as x from employees

    We then compare the value of x with the recordcount. They do not match. It
    sounds like you are saying there are no restrictions associated with licensing
    and queries. Perhaps we are dealing with a JDBC driver bug. We do lots of CF
    development (since 1996) and I've never seen anything like this.

    tagrobicki Guest

  5. #4

    Default Re: Queries Truncated possibly due to License Issue

    Just a bit of added information regarding the record limit. The problem never
    occurred with CF6.1 Standard on the same server, same db, etc. I can clear the
    record limit problem by restarting the Windows Service "ColdFusion MX 7
    Application Server". I've created a test page that when it detects the record
    truncation is happening in CF calls a 'C' program that does the exact same
    database read. That program never encounters record limits. The limit appears
    to be 10 records. It does appear to be triggered by the number of users, and
    eventually database reads seem to recover after the system has been idle for a
    while.

    tagrobicki Guest

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