Reader 8 v. Acro Pro 7.x Viewing

[peterpica]

I have a job with a printer who submitted PDFs for approval. The PDFs that I sent to him were fine and viewed perfectly in Acro Pro 7.x. However, the PDFs that he returned with all crop marks, bleed, folds, etc., were very ragged when viewed in Acro Pro. HOWEVER, when viewed in Acro Reader 8, they are fine.

Any clues? My customer refuses to sign off because they're viewing in Acro Pro 7. I really don't blame them but would like to be able to explain why the difference.

Any ideas?

Thanks.

[pjonesCET@adobeforums.com]

In preferences there is a refences somewhere to font smoothing and using cool type are these turned off.

open preferences in the one that's working. and look at any items having to do with appearance.

Then open the other. look in same area the should be much the same.

[graffiti]

Also, be sure and let the customer know that viewing at 100% gives you the most accurate rendering on screen.

[Steve_Werner@adobeforums.com]

You can turn on Overprint Preview (even in Reader 8 Preferences) which gives the best possible display.