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Review process and MMWIP directory - Macromedia Contribute General Discussion

I'm running into two significant issues with Contribute deployment. I would really appreciate any feedback! 1) Reviewing drafts: Here's the situation: if you have three pages in a linear process. The first two pages are form pages and the final page is a processing page that saves the information to the database and e-mails the user that the form has been submitted. If an editor wants to change the thank-you message on the third page in the process, Contribute can easily allow that. However, that page is not available in the review process and fails of course because it is ...

  1. #1

    Default Review process and MMWIP directory

    I'm running into two significant issues with Contribute deployment. I would
    really appreciate any feedback! 1) Reviewing drafts: Here's the situation: if
    you have three pages in a linear process. The first two pages are form pages
    and the final page is a processing page that saves the information to the
    database and e-mails the user that the form has been submitted. If an editor
    wants to change the thank-you message on the third page in the process,
    Contribute can easily allow that. However, that page is not available in the
    review process and fails of course because it is expecting information from the
    previous two pages. Now, with error checking you might just forward the person
    back to the starting page, but that defeats the review process as well. Any
    ideas on how to work around this? 2) We've had several users that are editing
    pages and then publishing pages that have the directory /MMWIP/ embedded in
    them. That's bad. The MMWIP directory should at the most show up in pages
    that are being reviewed, but should never show up in a published page from my
    understanding. Is there a fix for this? Has anyone else had this problem?
    Thanks! Derek

    Iowa Boy Guest

  2. #2

    Default Re: Review process and MMWIP directory

    We just ran into the same problem with Contribute 3.x (still haven't figured
    out if its 3.0 or 3.1, or both) that you outlined in your item #2. It appears
    that occasionally when edits are made to a page by someone with editing but not
    publishing privileges, then reviewed and published by a publisher, that the
    include paths for the CFINCLUDES that pull in header, footer and nav includes
    files get re-written. For example:

    cfinclude template="../includes/"

    to

    cfinclude template="../MMWIP/includes"

    the published pages are then broken (note the paths in the templates they are
    based on aren't affected).

    Did you figure this one out or get any help from Macromedia? Which version of
    Contribute were you using?

    skozey Guest

  3. #3

    Default Re: Review process and MMWIP directory

    No, we never received a response. We've had quite a few difficulties.
    Originally we purchased Publishing Services as well, but we had so many
    problems (including the corrupting of sitewide permissions during a training
    session) that we uninstalled Publishing Services. At any rate, we eventually
    have just limited access to Contribute down to only those individuals that we
    want to give full publishing permission to (which really defeats the purpose of
    one of main features: reviews). We ocassionally still hit issue 2, but I just
    delete the page and a start over or restore from a backup. These aren't the
    best solutions. I think the entire system is has some great capabilities, but
    we are going to have to wait for the next release (of both Contribute and
    Publishing Services) to see if these an other issues are fixed.

    Iowa Boy Guest

  4. #4

    Default Re: Review process and MMWIP directory

    Hey Iowa, did you open up a support incident with Macromedia on this? I ask
    because we did so for another Contribute issue and the Macromedia product
    engineers were very helpful and went to considerable lengths to diagnose the
    problem and come up with a workaround (the contents of cfinclude files were
    being written directly into pages when editing pages with cfincludes in
    Contribute). As it turned out the problem we had wasn't reproducable on other
    servers except our development box (weird), but by removing http access
    permissions in IIS to the template folder (as suggested by the product
    engineers) we were able to "solve" the issue. And because it was a bug support
    incident it didn't require us to purchase support services.

    I might open up an incident on this issue if we see it come up again. Or, if
    you do decide to open up a support case, post back to this thread and I'll make
    a point of doing so as well. It might help escalate the problem!

    skozey Guest

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