RunTime Error when installing extensions

[pjkinann]

I recently purchased CartWeaver. I also recently had to purchase a new
computer. My CW ran on WINXP w/o a problem, but Gates has a monopoly going and
my new computer has Win Vista. Now I can't install my CW. CW support said I
had to check with Adobe because there is a possibility that the entire
EXTENSION MANAGER is not compatible with Vista! HOW CAN THAT BE!??? If I
can't install extensions, I can't use DW at all. And I am using Studio 8.

I really hope ADOBE gets their act together, because this is a MAJOR PROBLEM
as all PCs are not running Vista -- Sony, HP, etc.

Adobe needs to make their products compatible!

PJ Kinann
[email]pjkinann@aol.com[/email]

[Nancy - Adobe Comm. Expert]

They told you that? It's easy to find out. Did the EM install in Vista?
have you tried any other extensions? If the EM doesn't install .. if your
other extensions won't install, they may have a point. If it's only
Cartweaver, then you just told the wrong people to get their act together.

--
Nancy Gill
Adobe Community Expert
Author: Dreamweaver 8 e-book for the DMX Zone
Co-Author: Dreamweaver MX: Instant Troubleshooter (August, 2003)
Technical Editor: DMX 2004: The Complete Reference, DMX 2004: A Beginner''s
Guide, Mastering Macromedia Contribute
Technical Reviewer: Dynamic Dreamweaver MX/DMX: Advanced PHP Web Development


"pjkinann" <pjkinann@aol.com> wrote in message
news:eptos8$bf4$1@forums.macromedia.com...

>I recently purchased CartWeaver. I also recently had to purchase a new
> computer. My CW ran on WINXP w/o a problem, but Gates has a monopoly
> going and
> my new computer has Win Vista. Now I can't install my CW. CW support
> said I
> had to check with Adobe because there is a possibility that the entire
> EXTENSION MANAGER is not compatible with Vista! HOW CAN THAT BE!??? If I
> can't install extensions, I can't use DW at all. And I am using Studio 8.
>
> I really hope ADOBE gets their act together, because this is a MAJOR
> PROBLEM
> as all PCs are not running Vista -- Sony, HP, etc.
>
> Adobe needs to make their products compatible!
>
> PJ Kinann
> [email]pjkinann@aol.com[/email]
>

[Nancy - Adobe Comm. Expert]

and one more point you should be aware of:

DW8 has been on the market for a year or more. Vista was a highly
fluctuating bundle of code at that time. Actually, the final version was
released only earlier this week (though probably to computer manufacturers
earlier).

There is really no way you could expect a program to support an operating
system that didn't exist when it was released. There would have been no
testing on Vista for that version because there would have been no Vista to
test for that version.


--
Nancy Gill
Adobe Community Expert
Author: Dreamweaver 8 e-book for the DMX Zone
Co-Author: Dreamweaver MX: Instant Troubleshooter (August, 2003)
Technical Editor: DMX 2004: The Complete Reference, DMX 2004: A Beginner''s
Guide, Mastering Macromedia Contribute
Technical Reviewer: Dynamic Dreamweaver MX/DMX: Advanced PHP Web Development

[Deaf Web Designer]

No, your statement is inaccurate and very misleading. Just the opposite.

Adobe System does a very good job working and developing all-across-the-board
applications all across the board, all kinds of platforms (Mac, Windows XP
(prior to MS release of MS Vista) and other OS).

That is to say, it took Microsoft, I believe slightly more than 5 years trying
to develop and build so-called next generation OS now what is called MS Vista.
The product itself is not 100 perfect, and still is having problems with
security issues. Sadly, in fact, Microsoft likes to claim that Vista is far
more secure system architecture in Microsoft history. But the question, why it
took them so long time to develop operating system.

Average lifespan of product development usually takes 18 months or develop to
new product usually every 18 months. Microsoft took more than five years to do
just that only one product: Vista more than five years. Even then, Microsoft
have thousands of programmers and so-called system engineers work and build
Vista.

On other side of coin, if you take a look at Apple Inc, they release pretty
much faster and develop and release next versions of Mac OS X usually every 18
months, and usually continue to fine-tune OSX within few months. And if there
is a known bug problem, they work on their asses and work around the clock and
FIX the problem very fast. Microsoft are dealing with thousands of bug problems
and trying to fight aganist hackers every day regularly.

So, you accuse Adobe of doing this lousy job, you make a big mistake. Go
figure.

[q]Originally posted by: pjkinann
I really hope ADOBE gets their act together, because this is a MAJOR PROBLEM
as all PCs are not running Vista -- Sony, HP, etc.

Adobe needs to make their products compatible!

PJ Kinann
[email]pjkinann@aol.com[/email][/q]

[Pea-Jay]

>>>They told you that? It's easy to find out. Did the EM install in Vista?
have you tried any other extensions? If the EM doesn't install .. if your
other extensions won't install, they may have a point. If it's only
Cartweaver, then you just told the wrong people to get their act together.>>>

Yes, CW said, "I don't know if Adobe has made the Extension Manager compatible
with Vista. "

Well, I was able to install a couple other extensions (not all my extensions)
into DW, and I'm sitting here looking at the EM, so I think it's just fine.

So, right, I guess I need to ask CW to get THEIR act together because I was
able to install a couple more extensions. That should mean that my EM is just
fine.

[Nancy - Adobe Comm. Expert]

> So, right, I guess I need to ask CW to get THEIR act together because I

> was
> able to install a couple more extensions. That should mean that my EM is
> just
> fine.

I'm not sure and I've never used Cartweaver. What happens when you try to
install it? What kind of error messages are you getting? What version of
CW do you have?



--
Nancy Gill
Adobe Community Expert
Author: Dreamweaver 8 e-book for the DMX Zone
Co-Author: Dreamweaver MX: Instant Troubleshooter (August, 2003)
Technical Editor: DMX 2004: The Complete Reference, DMX 2004: A Beginner''s
Guide, Mastering Macromedia Contribute
Technical Reviewer: Dynamic Dreamweaver MX/DMX: Advanced PHP Web Development

[Pea-Jay]

When trying to install, I would get the Runtime error. But guess what? I
resolved the issue! So, I'm sorry Adobe! I humble myself to ask for your
forgiveness SMILE

CartWeaver is the newest version because I just purchased it about a month
ago.

I went back to the site and downloaded it from there. Strange that the zipped
copy I originally got, after extracting the files would not install. But as
soon as I did it from online, it worked just fine.

So I'm good! And so far, everything I'm installing is working just slick with
Vista. I'm really pleased because I've heard that DW8 is a real problem for
some people and they can't get it to work. I didn't have a problem with
Studio8 -- it installed just fine. Just some of the extensions won't install,
like the lorem ipsum thingie! But I can probably get that online too.

So thank you for trying to help. I really appreciate it, but I'm back in
business! YEAH!

PJ