safari 3.04 and shockwave player 11 on Mac(nonIntel)-5.2

[apka.rajesh]

Hi All,
I am facing the problem while playing the soud in my Shockwave .Dcr file on
Non Intel 5.2 whith safari3.04
my code containg the following line. where gAudioURL is the path of Audio file
which we got from the web service.
sprite( "studentAudio" ).member.fileName = gAudioURL
sound( 1 ).play( member( "studentAudio" ) )
my project is web based project which use the shockwave file for some purpose.
and interesting point is that its working fine on the Windos XP. and its also
working fine with the older version of shockwave (i.e 10.3 etc) on mac.
i don't know why its not working with Shockwave 11 on mac .
any solution will be very appriceated and helpfull.

[Sean Wilson]

This belongs on one of the m.director forums instead of here.

That being said, the first thing that springs to mind is that in order
to play() an audio file it needs to be available locally. You are
setting the filename to a URL and expecting it to automatically
download/preload and be available by the time the next line of code
runs. It doesn't work that way. You have to either preload it with
preloadNetThing() and wait for this to finish successfully, or create a
#swa member and use it to stream the sound file from your URL. Insert ->
Media Element -> Shockwave Audio...

[apka.rajesh]

Sean thanks for the replay,
it is working fine with the older version of shockwave i.e 10.3 and preloadnet
thing applied this too.
but this problem is quite specific it is occurr on the Mac with shockwave 11.
any suggesion is appreciated.

[Sean Wilson]

There were claims that the recent 430 hotfix for Mac solved a bug
relating to SWA decompression or something sound related. Check the
version info on all your SW sound xtras and try un-installing and
re-installing SW in the hope the xtra has been updated there as well as
authoring.

[apka.rajesh]

sean can you provide me the link, to update sw sound extra

[Sean Wilson]

It's available from Adobe's site:
[url]http://www.adobe.com/support/director/downloads[/url]

[apka.rajesh]

Sean this link is not working,
its giving page error.
please provide me other link

[Sean Wilson]

My mistake - but you could always go looking for yourself!
[url]http://www.adobe.com/support/director/downloads.html[/url]

[apka.rajesh]

Sean thanks i find it.
but unable to install because i don't have director i m using only shockwave. while it(pathc) says you have to download to the director folder. then how can i get those files

[Sean Wilson]

Perhaps you can install the trial and then patch it. Like I said, even
if you can it won't help. Assuming the patch fixes your issue, you still
need SW to be fixed and not just the authoring environment, and only
Adobe can do this.

[apka.rajesh]

i sean, how are you ?
is it necessary to install the Trial? because i can do that but what about the
people those using my product.basically my product is client-server
application. and i am using the shockwave player for listening the recorded
sound.and recorded sound is download from the server thorugh the webservice.and
do the rest of the thing accound the sound.but when i play back this sound its
not working. i can do what you suggest on my machine. but what about the
others. is there any other way (i.e by coding) to resolve this issue,
please suggest.

[Sean Wilson]

I don't know how else to put this, and this is the third time I've said
the same thing: if it's a problem with an xtra (that you could determine
for yourself by downloading and installing the trial and installing the
hotfix over it, then grabbing the sound xtras and placing them in your
Shockwave support folder), then *only* Adobe can fix it.

[mazyy]

Perhaps you can install the trial and then patch it

[url]http://www.theoyun.net/index.php[/url]

[Sean Wilson]

> Perhaps you can install the trial and then patch it

Is that not *exactly* what I already suggested?

[apka.rajesh]

your solution is not fix my issue.i applied the patch but problem is as it is.

[Sean Wilson]

> your solution is not fix my issue.i applied the patch but problem is as it is.

Then start complaining *directly* to Adobe

[apka.rajesh]

well thanks for your time and solution you suggest.

[CHAOS'|nc.]

Yeah would love to see a permanent built in fix for this issue in the future updates.. :(