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Save for Web Dialogue does not appear - Adobe Photoshop Elements

Hello, I have encountered a strange problem while running PSE Vers 2 on Win XP that I have never seen before. The problem is this: When trying to trying to save the image using File > Save for Web…, the dialogue box does not appear.The screen flickers, but that is it. The PC does not hang up and PSE seems to do other functions ok. I tried restarting PSE and rebooting with the same result. Does anyone know how to fix this without reinstalling PSE? TIA Don S....

  1. #1

    Default Save for Web Dialogue does not appear

    Hello,

    I have encountered a strange
    problem while running PSE Vers 2 on Win XP that I have never seen before. The problem is this:

    When trying to trying to save the image using File > Save for Web…,
    the dialogue box does not appear.The screen flickers, but that is it. The PC does not hang up and PSE seems to do other functions ok.

    I tried restarting PSE and rebooting with the same result.

    Does anyone know how to fix this without reinstalling PSE?

    TIA

    Don S.
    Don Stouder Guest

  2. #2

    Default Re: Save for Web Dialogue does not appear

    Don,

    Try deleting prefs.

    Rich
    Richard Coencas Guest

  3. #3

    Default Re: Save for Web Dialogue does not appear

    There is a current thread on this problem some on else has:

    'lost save for web'

    what's wrong with just re-installing it?
    --
    Chris French

    Chris French Guest

  4. #4

    Default Re: Save for Web Dialogue does not appear

    Thanks, Richard, Chris, & Beth.

    I will try your suggestion the next time I am back at school. The problem is affecting about one-half of the 20 PCs in the computer lab where I teach. I hope that the Prefs file fix works. Reinstalling the program is not that trivial, since I don't run the lab and have to coordinate re-installs.

    BTW the PCs are using Win 98/XP duel boot and problem right now appears to be associated with the Win XP installation.

    I hope I can find the Prefs file relatively easy in XP.

    P.S. You guys were so quick and helpful with this problem, please see another post regarding a display problem with PSE in this forum if you get the chance. :-)

    Thanks Again,

    Don S.
    Don Stouder Guest

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