'Send a review' email not working

[Gary Stock]

When my client attempts to 'Send a review' via email, she gets the following
email message:

The server could not be found. Account: 'HTTP://www.clientcompany.couk',
Server: 'HTTP://www.clientcompany.couk', Protocol: HTTPMail, Server Response:
'', Port: 0, Secure(SSL): No, Socket Error: 12007, Error Number: 0x800CCC0D

You can see that the DOT is missing from the above url in between the co &
uk!? But it is definitely input correctly within the connection settings by the
client.

[radsraman]

Hi,

If you are trying to send for review through mail then the mail client which
is configured is opened. where you need to input the email address. Or are you
trying to notify recepients through email then the email address which you give
during connection settings will be taken. I am really not sure what would be
the problem in Contribute with respect to a wrong URL. Because contribute just
takes the mail server url that is set.

Please check and get back

Thanks

[Gary Stock]

Hi radsman
If you literally mean Apple Mail, then the answer is that my client is on PC,
so presume she is using Outlook. I am on Mac and using Apple Mail and have no
problem with the whole 'send a review' process, i.e. once I click 'send a
review' my mail account opens up and everything is in place except for the
email address of the recipient. Obviously I am at a different location to my
client.
But when my client does this, she receives the error message shown in my top
post. She has input her email address in the 'my connections' settings (all
triple checked). Likewise the web site url which is also correct and has the
dot in between the co and uk.
Just had a thought... you said, "Because contribute just takes the mail server
url that is set." - Her email address and the web site are on different
domains!? i.e. they have a sister company which she works for, so the domain
name in her email address IS different from the domain of the web site... do
you think that would cause this problem?

Thanks for your help so far.