Serious Extension Manager problems!

[Anthony Cunningham]

DW MX 6.1
Extension Manager 1.5
OS X 10.1.5

Extension manager had been working just fine up till a few months ago. It
worked with DW 4 when I was using that, it worked with MX after I upgraded,
and IT worked after I implemented the 6.1 updater patch (so up until now it
had been working for about 3 years).

I tried to open it to install an extension for DW and it crashed. I tried a
couple more times with he same result. Then I:
- I trashed the EM prefs. Same result.
- trashed the DW Prefs. Same result.
- trahsed both of them at the same time. Same result.
- Reinstalled EM. Same result.
- Completely removed EM and reinstalled. Same result.

I then did some research and found some techdocs regarding what appeared to
be the issue. I tried removing the extension manually by putting them in a
folder called hidden. That didn¹t work either.

I then proceeded to completely remove DWMX from my system using the
instructions from Macromedia. Still the same thing.

I then removed extension manager completely again and reinstalled it. This
time without DWMX installed it worked... Kinda. The window came up and it
showed DW4's extensions list. I clicked the application drop down and it
showed Fireworks and Flash. I then went back to DW4 an tried to uninstall an
extension... CRASH. I tried to open EM again and it crashed like before.
Tried a couple more times with the same result.

I then proceeded to remove DW4, then extension manager, then reinstalled EM.
It worked again showing Fireworks and Flash as installed with no extensions
installed.

Now I went to install DWMX 6 again. I do that and open EM. It doesn't show
DWMX as installed! I researched on MM site and found tech docs relating to
this. I proceeded to follow those instructions.

- double clicked on an MXP to install it (making sure it was approved for
DWMX6) I got the message that DW 4 or higher wasn¹t installed.

- Tried to use the Manage Extensions command... Em starts to open and
crashes.

I then close DWMX and try to open EM again... It crashes like before.

Apparently there is something about DW it doesn't like no matter what I do.
Ive tried everything I can think of... Any Ideas?

Crash Log:
--------------------------------------
Date/Time: 2005-08-13 17:13:06 -0400
OS Version: 10.1.5 (Build 5S66)

Command: Extension Manager
PID: 1057

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

Thread 0:
#0 0x0056ba70 in GetCurrentUserType__7CMacrOSFRQ27CMacrOS8UserType
#1 0x0056ba68 in GetCurrentUserType__7CMacrOSFRQ27CMacrOS8UserType
#2 0x0052eb78 in SetPaths__16CMacrDreamweaverFRC7CStringRC7CString
#3 0x0052e788 in Initialize__16CMacrDreamweaverFv
#4 0x00539fa8 in 0x539fa8
#5 0x004c6db8 in PreStartup__11CManagerAppFv
#6 0x004c6bb8 in StartUp__11CManagerAppFv
#7 0x004e400c in
HandleAppleEvent__12LApplicationFRC6AEDescR6AEDesc R6AEDescl
#8 0x004c71bc in
HandleAppleEvent__11CManagerAppFRC6AEDescR6AEDescR 6AEDescl
#9 0x004dc454 in
HandleAppleEventAll__12LModelObjectFRC6AEDescR6AED escR6AEDescl
#10 0x004d812c in HandleAppleEvent__14LModelDirectorFRC6AEDescR6AEDe scl
#11 0x004d9578 in AppleEventHandler__14LModelDirectorFPC6AEDescP6AED escl
#12 0x735fce08 in TryEventTable
#13 0x735f2d8c in AEMDispatcher
#14 0x735f3f4c in aeResumeTheCurrentEvent
#15 0x735fcb44 in aeReallyProcessAppleEvent
#16 0x735f6f48 in aeProcessAppleEvent
#17 0x004e7a50 in EventHighLevel__16LEventDispatcherFRC11EventRecord
#18 0x004e6f7c in DispatchEvent__16LEventDispatcherFRC11EventRecord
#19 0x004e3a98 in ProcessNextEvent__12LApplicationFv
#20 0x004e3760 in Run__12LApplicationFv
#21 0x004c5be8 in main


PPC Thread State:
srr0: 0x0056ba70 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x20000008 lr: 0x0056ba68 ctr: 0x7002baf0 mq: 0x00000000
r0: 0x0056ba68 r1: 0xbfffe070 r2: 0x0065c000 r3: 0x0067e748
r4: 0xbfff9ea8 r5: 0x00000014 r6: 0x700363d0 r7: 0x00000e03
r8: 0x00000000 r9: 0x80002a80 r10: 0x00000000 r11: 0xffffffff
r12: 0x7002baf0 r13: 0x00000000 r14: 0x00000036 r15: 0x01335680
r16: 0x01335680 r17: 0xbfffee90 r18: 0x01335dc0 r19: 0x00002c03
r20: 0x00000000 r21: 0x0000001c r22: 0x70004224 r23: 0x700042b8
r24: 0x00000004 r25: 0x000003a4 r26: 0x70002d74 r27: 0x70002e00
r28: 0x00000000 r29: 0xbfffef00 r30: 0x00000000 r31: 0x00000001
--
Ant Cunningham | Graphic Designer/Art Director
Vector Based Design [ VECTR BAS-D ] | [url]www.vectrbas-d.com[/url]
[email]prodigitalson@vectrbas-d.com[/email]

[Nancy Gill]

DW6 isn't being found because you reinstalled the EM and then DW6 (which
should have installed the EM also). Try reinstalling the EM now and DW6
should be found.


--
Nancy Gill
Team Macromedia Member: Dreamweaver MX/UltraDev
[url]http://www.macromedia.com/go/team/[/url]
Co-Author: Dreamweaver MX: Instant Troubleshooter (August, 2003)
Technical Editor: DMX 2004: The Complete Reference, DMX 2004: A Beginner's
Guide, Mastering Macromedia Contribute
Technical Reviewer: Dynamic Dreamweaver MX/DMX: Advanced PHP Web Development

"Anthony Cunningham" <ant@vectrbas-d.com> wrote in message
news:BF23E7E8.1946B%ant@vectrbas-d.com...

> DW MX 6.1
> Extension Manager 1.5
> OS X 10.1.5
>
> Extension manager had been working just fine up till a few months ago. It
> worked with DW 4 when I was using that, it worked with MX after I

upgraded,

> and IT worked after I implemented the 6.1 updater patch (so up until now

it

> had been working for about 3 years).
>
> I tried to open it to install an extension for DW and it crashed. I tried

a

> couple more times with he same result. Then I:
> - I trashed the EM prefs. Same result.
> - trashed the DW Prefs. Same result.
> - trahsed both of them at the same time. Same result.
> - Reinstalled EM. Same result.
> - Completely removed EM and reinstalled. Same result.
>
> I then did some research and found some techdocs regarding what appeared

to

> be the issue. I tried removing the extension manually by putting them in a
> folder called hidden. That didn¹t work either.
>
> I then proceeded to completely remove DWMX from my system using the
> instructions from Macromedia. Still the same thing.
>
> I then removed extension manager completely again and reinstalled it. This
> time without DWMX installed it worked... Kinda. The window came up and it
> showed DW4's extensions list. I clicked the application drop down and it
> showed Fireworks and Flash. I then went back to DW4 an tried to uninstall

an

> extension... CRASH. I tried to open EM again and it crashed like before.
> Tried a couple more times with the same result.
>
> I then proceeded to remove DW4, then extension manager, then reinstalled

EM.

> It worked again showing Fireworks and Flash as installed with no

extensions

> installed.
>
> Now I went to install DWMX 6 again. I do that and open EM. It doesn't show
> DWMX as installed! I researched on MM site and found tech docs relating to
> this. I proceeded to follow those instructions.
>
> - double clicked on an MXP to install it (making sure it was approved for
> DWMX6) I got the message that DW 4 or higher wasn¹t installed.
>
> - Tried to use the Manage Extensions command... Em starts to open and
> crashes.
>
> I then close DWMX and try to open EM again... It crashes like before.
>
> Apparently there is something about DW it doesn't like no matter what I

do.

> Ive tried everything I can think of... Any Ideas?
>
> Crash Log:
> --------------------------------------
> Date/Time: 2005-08-13 17:13:06 -0400
> OS Version: 10.1.5 (Build 5S66)
>
> Command: Extension Manager
> PID: 1057
>
> Exception: EXC_BAD_ACCESS (0x0001)
> Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
>
> Thread 0:
> #0 0x0056ba70 in GetCurrentUserType__7CMacrOSFRQ27CMacrOS8UserType
> #1 0x0056ba68 in GetCurrentUserType__7CMacrOSFRQ27CMacrOS8UserType
> #2 0x0052eb78 in SetPaths__16CMacrDreamweaverFRC7CStringRC7CString
> #3 0x0052e788 in Initialize__16CMacrDreamweaverFv
> #4 0x00539fa8 in 0x539fa8
> #5 0x004c6db8 in PreStartup__11CManagerAppFv
> #6 0x004c6bb8 in StartUp__11CManagerAppFv
> #7 0x004e400c in
> HandleAppleEvent__12LApplicationFRC6AEDescR6AEDesc R6AEDescl
> #8 0x004c71bc in
> HandleAppleEvent__11CManagerAppFRC6AEDescR6AEDescR 6AEDescl
> #9 0x004dc454 in
> HandleAppleEventAll__12LModelObjectFRC6AEDescR6AED escR6AEDescl
> #10 0x004d812c in HandleAppleEvent__14LModelDirectorFRC6AEDescR6AEDe scl
> #11 0x004d9578 in AppleEventHandler__14LModelDirectorFPC6AEDescP6AED escl
> #12 0x735fce08 in TryEventTable
> #13 0x735f2d8c in AEMDispatcher
> #14 0x735f3f4c in aeResumeTheCurrentEvent
> #15 0x735fcb44 in aeReallyProcessAppleEvent
> #16 0x735f6f48 in aeProcessAppleEvent
> #17 0x004e7a50 in EventHighLevel__16LEventDispatcherFRC11EventRecord
> #18 0x004e6f7c in DispatchEvent__16LEventDispatcherFRC11EventRecord
> #19 0x004e3a98 in ProcessNextEvent__12LApplicationFv
> #20 0x004e3760 in Run__12LApplicationFv
> #21 0x004c5be8 in main
>
>
> PPC Thread State:
> srr0: 0x0056ba70 srr1: 0x0000d030 vrsave: 0x00000000
> xer: 0x20000008 lr: 0x0056ba68 ctr: 0x7002baf0 mq: 0x00000000
> r0: 0x0056ba68 r1: 0xbfffe070 r2: 0x0065c000 r3: 0x0067e748
> r4: 0xbfff9ea8 r5: 0x00000014 r6: 0x700363d0 r7: 0x00000e03
> r8: 0x00000000 r9: 0x80002a80 r10: 0x00000000 r11: 0xffffffff
> r12: 0x7002baf0 r13: 0x00000000 r14: 0x00000036 r15: 0x01335680
> r16: 0x01335680 r17: 0xbfffee90 r18: 0x01335dc0 r19: 0x00002c03
> r20: 0x00000000 r21: 0x0000001c r22: 0x70004224 r23: 0x700042b8
> r24: 0x00000004 r25: 0x000003a4 r26: 0x70002d74 r27: 0x70002e00
> r28: 0x00000000 r29: 0xbfffef00 r30: 0x00000000 r31: 0x00000001
> --
> Ant Cunningham | Graphic Designer/Art Director
> Vector Based Design [ VECTR BAS-D ] | [url]www.vectrbas-d.com[/url]
> [email]prodigitalson@vectrbas-d.com[/email]
>

[Anthony Cunningham]

in article ddm31v$6rv$1@forums.macromedia.com, Nancy Gill at
[email]nancy@webwish.com[/email] wrote on 8/13/05 8:26 PM:

> DW6 isn't being found because you reinstalled the EM and then DW6 (which
> should have installed the EM also). Try reinstalling the EM now and DW6
> should be found.
>

I tried your recommendation. IT had no effect. However as long as I don¹t
have DW open or try to "Manage Extensions" EM dosent crash now.

I noticed you said EM is installed at the timw of DWMX. With that in mind I
removed them both completely again and Installed DWMX again. I then tried to
Manage extensions - thinking maybe it was because I was installing extension
manager multiple times and corrupting something. I got the same error (exact
same output to crash log) again and the exact same behavior, ie. As long as
DWMX isnt open EM works, but doesnt find DW. The second I try to interact
with DW in anway, EM crashes.

Any other ideas?
--
Ant Cunningham | Graphic Designer/Art Director
Vector Based Design [ VECTR BAS-D ] | [url]www.vectrbas-d.com[/url]
[email]prodigitalson@vectrbas-d.com[/email]

[matthateslogins]

Most vendors don't support pre-Jaguar Mac OS (10.2). I would highly suggest
biting the bullet and getting a copy of Jaguar or Tiger or Panther...

no idea if this helps your prob, but the very least it will do is speed your
machine up (WAY up) and give you some nice features, such as better PDF
support, faster rendering and lots more. Well worth the $.

Also, if you haven't run any disk utilities I would try that. Its possible
your HD directory is damaged (although this is only an outside chance).

good luck

[bretz]

Anthony Cunningham wrote:

> DW MX 6.1
> Extension Manager 1.5
> OS X 10.1.5
>

hi,

present ext manager release is 1.6.062 perhaps this can help.

bretz

[Anthony Cunningham]

> hi,

>
> present ext manager release is 1.6.062 perhaps this can help.

I am aware of this. However in order to install and run the current release
I would need to upgrade to OSX 10.2.x... Something I currently am not able
to do.

However... I msut say I NEVER had any problem with EM until recently, and I
havent been able to actually install any new extensions recently so the
problem is not a Compatability issue between extensions/dwmx/em1.5

On a side note I did mnage a work around. I manually installed the
extensions I needed by installing them on my machine at work and then
copying over the appropriate folders from my Configuration there to my
Configuration at home. So they are up and running.

Still havent gotten EM to work though.

Thanx!

in article de3v4r$92v$1@forums.macromedia.com, bretz at
[email]TOREMOVEbyebretz@yahooDOT.fr[/email] wrote on 8/19/05 2:44 AM:

> Anthony Cunningham wrote:

>> DW MX 6.1
>> Extension Manager 1.5
>> OS X 10.1.5
>>

>
> hi,
>
> present ext manager release is 1.6.062 perhaps this can help.
>
> bretz

--
Ant Cunningham | Graphic Designer/Art Director
Vector Based Design [ VECTR BAS-D ] | [url]www.vectrbas-d.com[/url]
[email]prodigitalson@vectrbas-d.com[/email]