Shockwave Player 11 Installation

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  1. #1

    Default Shockwave Player 11 Installation

    I gotten the following message when trying to install shockwave player 11 on a
    Windows XP Pro machine:
    Error: The file 'C:\WINDOWS\system32\Adobe\Shockwave 11\SYMCCHECKER.DLL' could
    not be opened. Please check that your disk is not full and that you have access
    to the destination directory. The system cannot find path specifiec.
    I have a 80gig HD with 52gig remaining. I have tried to create the above
    location with no success. I have followed all the suggested items under the
    help section with no success. If someone else is having this problem please
    let me know how to fix it. I have full admin rights to the computer.

    Bowles101 Guest

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  3. #2

    Default Re: Shockwave Player 11 Installation

    Did you have a previous version of Adobe Shockwave installed?

    Perhaps uninstall that first, remove the Shockwave 11 folder listed under the
    Windows file manually (with IE closed) and try to install again with all your
    browsers closed.

    nicgam Guest

  4. #3

    Default Re: Shockwave Player 11 Installation

    nicgam, As I previously mentioned, I have followed all the recommendations of
    the Adobe web site. I have looked in all the registry folders and removed all
    traces of the player. Then tried installing it again with the same problem.
    After removing all traces, I did reboot the computer just to make sure nothing
    was left behind.

    Bowles101 Guest

  5. #4

    Default Re: Shockwave Player 11 Installation

    [q]I have tried to create the above location with no success.[/q]

    I assume you mean you tried to manually create
    c:\WINDOWS\System32\Adobe\Shockwave 11 ?

    If you're not able to create the folder, what is the error you're getting?
    Perhaps it's a bad sector on your hard drive?

    chkdsk /f might be the next logical step.

    Beyond that, I'm not really sure what could be causing it. Doesn't appear to
    be related to your profile.

    If you're able to eventually create that file location manually, I can upload
    my symcchecker.dll file for you to see if that might help.

    nicgam Guest

  6. #5

    Default Re: Shockwave Player 11 Installation

    nicgam, I found where the a file called Adobe with no extension and move it to
    a new file floder location and then the system would allow me to create the
    Adobe folder. However, in the mean time I found another Shockwave 11 folder in
    the system32 location. It was located at
    c:\WINDOWS\System32\1033\Adobe\Shockwave 11\symcchecker.dll. After relocating
    the Adobe file to its new location, I relocated the referenced file found to
    the general system32 folder and tried to reload and was successful. Thank for
    all your help.

    Bowles101 Guest

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