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Shockwave Player Crash - Macromedia Shockwave

Can anyone help - I've just bought a new Sony Vaio laptop - latest spec etc etc but every time I try to go into a flash based video chat room it crashes the browser. I've tried this in Explorer (browser crashes & reboots), Firefox (browser crashes & reboots) and Chrome (error message says Shockwave Player has crashed). I've turned off firewalls/antivirus in case that was the problem, I've uninstalled and reinstalled both Flash, ActiveX and Shockwave but nothing works. Sony can't help as they say it's a software problem. Never had this problem with other laptops or desktops which ...

  1. #1

    Default Shockwave Player Crash

    Can anyone help - I've just bought a new Sony Vaio laptop - latest spec etc etc
    but every time I try to go into a flash based video chat room it crashes the
    browser.

    I've tried this in Explorer (browser crashes & reboots), Firefox (browser
    crashes & reboots) and Chrome (error message says Shockwave Player has
    crashed).

    I've turned off firewalls/antivirus in case that was the problem, I've
    uninstalled and reinstalled both Flash, ActiveX and Shockwave but nothing
    works. Sony can't help as they say it's a software problem.

    Never had this problem with other laptops or desktops which were all running
    the latest versions of Flash & Shockwave.

    Graphics/Video card is: ATI Mobility Radeon? HD 3470
    Operating Sys: Vista Business (32 bit).

    Please help, I can't think of what else to do and it's very frustrating indeed.

    olski1975 Guest

  2. #2

    Default Re: Shockwave Player Crash

    Do you have the latest Catalyst drivers installed?
    Sean Wilson Guest

  3. #3

    Default Re: Shockwave Player Crash

    Hi Sean, thanks for the reply - yes I do have the latest Catalyst drivers installed but still no joy. Any other thoughts? Thanks.
    olski1975 Guest

  4. #4

    Default Re: Shockwave Player Crash

    Is there a particular URL you are visiting that provokes a crash?
    Sean Wilson Guest

  5. #5

    Default Re: Shockwave Player Crash

    Main one is [url]www.cams.com[/url]
    olski1975 Guest

  6. #6

    Default Re: Shockwave Player Crash

    Main one is [url]www.cams.com[/url]
    olski1975 Guest

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