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Slow to quit, force quit sometimes necessary - Adobe Acrobat Macintosh

Has anyone else experienced general slowness in starting and quitting the application? My users are on Acrobat Pro 7.08, using OS 10.4.6 on Dual 2.0 G5s (powermac). Quitting the app can take several minutes of spinning beachball. Sometimes it quits after a few minutes, sometimes it needs to be forced. This causes problems for me specifically because it stalls the OS when it tries to time-out a user....

  1. #1

    Default Slow to quit, force quit sometimes necessary

    Has anyone else experienced general slowness in starting and quitting the application?

    My users are on Acrobat Pro 7.08, using OS 10.4.6 on Dual 2.0 G5s (powermac). Quitting the app can take several minutes of spinning beachball. Sometimes it quits after a few minutes, sometimes it needs to be forced.

    This causes problems for me specifically because it stalls the OS when it tries to time-out a user.
    waltereberz@adobeforums.com Guest

  2. #2

    Default Re: Slow to quit, force quit sometimes necessary


    Walter,

    See if turning off updates helps. I find most of my stalls for all
    applications in 10.4 seem to be related to network access.

    Mike

    MikeKazlow@adobeforums.com Guest

  3. #3

    Default Re: Slow to quit, force quit sometimes necessary

    Also see if you're using any third-party plug-ins which might be hogging
    things?

    Jon
    Jon_Bessant@adobeforums.com Guest

  4. #4

    Default Re: Slow to quit, force quit sometimes necessary

    Updates are off.

    We are using PitStop. We have been using PitStop for years. Is there a known issue with PitStop affecting Acrobat perfomance?

    We do use network logins, as I assume most larger companies must. No other app stalls like this (including other Adobe apps), so I would think Acrobat should be able to handle it as well.

    Thanks for the suggestions/comments. Keep 'em coming.

    -Walter
    waltereberz@adobeforums.com Guest

  5. #5

    Default Re: Slow to quit, force quit sometimes necessary

    Come then, spills the beans ... whats the exact versions of Acrobat and
    Enfocus Pitstop?

    Jon
    Jon_Bessant@adobeforums.com Guest

  6. #6

    Default Re: Slow to quit, force quit sometimes necessary

    Acrobat Pro 7.0.8
    Pitstop Pro 7.0.1
    OS 10.4.6
    Dual 2.0 GHz PowerPC G5
    1.5 GB RAM

    We have many other programs installed including the rest of the CS2 design package, Quark 7.0, Preps 5.1.2, Office, etc. No other program we use has this problem.

    We experience these long delays regardless of which/how many other programs are launched. In fact, we experience this issue if Acrobat is the first and only program launched.

    -Walter
    waltereberz@adobeforums.com Guest

  7. #7

    Default Re: Slow to quit, force quit sometimes necessary

    It might be a Pitstop issue ... why not perform the following:

    Browse to the Acrobat 7 Professional folder
    Highlight the Acrobat icon and then APPLE-I
    At the bottom, deselect ENFOCUS as the plug-in

    Now try it ...

    Jon
    Jon_Bessant@adobeforums.com Guest

  8. #8

    Default Re: Slow to quit, force quit sometimes necessary

    Same thing happens to me although I do not have pitstop. I do run tail ice a week to clean out caches and such which does make quitting time faster. But as the week progresses, it slows down again. Leads me to believe that it's got something to do with font caches??
    Jennifer Guest

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