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Song downloaded and purchased from Itunes Music store doesn't play. - Mac Applications & Software

I purchased an album from the Itunes Music store through Itunes on my Powerbook last night, and today I am not able to play song 1. I have checked to make sure that is actually on my disk, but Itunes will not play it. Any help is much appreciated, including a number to call Apple for support. Thanks in advance, Paul...

  1. #1

    Default Song downloaded and purchased from Itunes Music store doesn't play.

    I purchased an album from the Itunes Music store through Itunes on my
    Powerbook last night, and today I am not able to play song 1. I have
    checked to make sure that is actually on my disk, but Itunes will not play
    it. Any help is much appreciated, including a number to call Apple for
    support.

    Thanks in advance,

    Paul

    paulfokus Guest

  2. #2

    Default Re: Song downloaded and purchased from Itunes Music store doesn't play.

    paulfokus <rr.com> wrote:
     

    A couple of questions.
    Have you purchase other music from iTunes Music Store?
    Did it play?

    I'm thinking maybe you did not authorize that computer to play the
    music.

    IHTH

    AndyD
    Andy Guest

  3. #3

    Default Re: Song downloaded and purchased from Itunes Music store doesn't play.

    In article
    <comcast.giganews.com>, Tom
    Stiller <net> wrote:
     
    >
    > "iTunes will not play it" doesn't give us very much to go on. Is there
    > an error message? Is the selection missing? Is the selection grayed
    > out? What are the symptoms?[/ref]


    John Cage's Greatest Hits? Track 1 - 4'33"...
    Craig Guest

  4. #4

    Default Re: Song downloaded and purchased from Itunes Music store doesn't play.

    In article <300720031659361944%com>,
    Craig Koller <com> wrote:
     
    > >
    > > "iTunes will not play it" doesn't give us very much to go on. Is there
    > > an error message? Is the selection missing? Is the selection grayed
    > > out? What are the symptoms?[/ref]
    >
    >
    > John Cage's Greatest Hits? Track 1 - 4'33"...[/ref]

    I couldn't find anything like that in iTMS. Why don't you view the
    recent purchases for your account and see if any errors were recorded on
    the download.

    --
    Tom Stiller

    PGP fingerprint = 5108 DDB2 9761 EDE5 E7E3
    7BDA 71ED 6496 99C0 C7CF
    Tom Guest

  5. #5

    Default Re: Song downloaded and purchased from Itunes Music store doesn't play.

    In article <bvzVa.119097$austin.rr.com>,
    "paulfokus" <rr.com> wrote:
     


    1) why are posting on an advocacy newsgroup when *obviously* this is an
    Apple support issue!

    2) Simply saying, "oh it doesn't work" is pretty light on details. What
    happens? are there any error messages?

    mg
    Matthew Guest

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