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Startup stuck in endless online update - Adobe Photoshop Elements

While loading PE2 using Mac OS 10.2 I get stuck in trying to download AWEXFiles.txt. First the clock thing, then the dreaded beachball of death. I'd turn off online updates in the edit menu but I can't get to the program since it gets stuck in startup. Already reinstalled once. Ideas?...

  1. #1

    Default Startup stuck in endless online update

    While loading PE2 using Mac OS 10.2 I get stuck in trying to download AWEXFiles.txt. First the clock thing, then the dreaded beachball of death. I'd turn off online updates in the edit menu but I can't get to the program since it gets stuck in startup. Already reinstalled once. Ideas?
    Randall Goskowicz Guest

  2. #2

    Default Re: Startup stuck in endless online update

    Try this. Disconnect from the internet if you can, for a moment, then go to system prefs>network>ppp options and uncheck "connect automatically when starting tcp/ip applications". Then launch elements and immediately hold down command, shift and option to delete prefs.
    Barbara Brundage Guest

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