submit for review

[oyersj]

I recently had to move our website to a completely different machine. I went
from a Linux box to a Win2K3 server. Now several of my users are having
difficulty submitting pages for review. It has been that when they click the
person to submit the page to, it just comes back to the page they have been
editing like it never sent it. No "cancel submission" or anything. It does not
show up on the reviewers draft console. Today I heard that one person clicked
on the submit for review and didn't even see any names listed to submit to.

I did a straight ftp copy of the website from one server to the other. They
can connect fine, just not submit. Is there something else that needs to be
done when transfering web servers?

Any help would be appreciated.

Thanks.

[Arun Kumar M]

oyersj wrote:

> I recently had to move our website to a completely different machine. I went
> from a Linux box to a Win2K3 server. Now several of my users are having
> difficulty submitting pages for review. It has been that when they click the
> person to submit the page to, it just comes back to the page they have been
> editing like it never sent it. No "cancel submission" or anything. It does not
> show up on the reviewers draft console. Today I heard that one person clicked
> on the submit for review and didn't even see any names listed to submit to.
>
> I did a straight ftp copy of the website from one server to the other. They
> can connect fine, just not submit. Is there something else that needs to be
> done when transfering web servers?
>
> Any help would be appreciated.
>
> Thanks.
>

Hi,

Do you use CPS? If no, then try to get into the _mm/.csi file where your
server information is stored. Since you just dumped the copy of it to
the new server, i doubt it would work properly. Try to find and replace
all the old server instances of this file with new server paths, ex:
[url]http://oldserver/sitename/[/url] with [url]http://newserver/sitename[/url]. Save the file
and try now.

Otherwise you may want to remove all the contribute specific files _mm/
on your site and try to recreate all the users at the least.

Thanks
Arun

[oyersj]

OK - that didn't work. So I would then delete all the _mm folders. Would I then just have the users run their key again to "recreate" the users on the server?
Thanks for your help.
Scott