Submit PDF Form

[Linda_Boothman@adobeforums.com]

I've created my first PDF Form in Acrobat 7.0 Professional, with a "submit-form" button. Now, I want the filled-out form to be sent as an attachment to e-mail, and it works fine from my Mac at work. However, the client's tried it (on PCs), and they get an error-message as soon as they click the submit-button. What's wrong? And how can I fix it? Is it a Mac-PC problem or is it the browser? I use Safari and I assume my client uses Internet Explorer or maybe Firefox... Please help!

[Aandi_Inston@adobeforums.com]

What is the error message?
Are you trying to submit in PDF format?
Do they have Acrobat or the free Reader?
Do you realise that e-mail is not usually considered suitable for
commercial or important applications with forms?

Aandi Inston

[Linda_Boothman@adobeforums.com]

The error message is: This operation is not possible.
I am trying to submit in PDF format, when I try on my Mac, the document attaches to me e-mail (using Mail) and I can send it to the mail adress I've set it to be sent to.
I think they're using Acrobat Reader, anyway, it needs to work in Reader as this is something "everyman" will fill in and I suppose most people will have the free Reader.
I'm very new to this, as I said, it's my first time creating a form in Acrobat. What is the most suitable way of submitting a form?
Thanks for helping!

[Michael Kazlow]

Linda,

Reader cannot save data in forms without being enabled by Acrobat 8 or
9. They cannot submit back a form you create via email. The best way to
handle the issue is to post the form a the net and have the data sent
back to you. This has to be scripted on the server side. Even if you
upgraded to Acrobat 8 or 9, they cannot send back the form to you
automatically if they are not using a supported mail program or if they
perform their mail based tasks in a browser. Which is why for
reliability the form needs to be hosted on the net.

Mike

[pgary@adobeforums.com]

Hi Linda;

I give out a free newsletter item to my clients on how to set User Rights and make Reader fill out forms under Acrobat 7.0.9. If you would like a free copy of PDFPost with the information, just drop me a line at: [email]acrobat8mrc@shaw.ca[/email].

Cheers.