Suddenly blank pages

[Lisa_Wilcox@adobeforums.com]

I've reinstalled the printer and still no joy. Please, any insights? Might an Acrobat update finally put me beyond my old printer's capacity? I'm realing hoping not...

Lisa

[MikeKazlow@adobeforums.com]

Lisa,

If this is a postscript level 2 printer, then it should work fine. I
would have thought a PS Level 1 would be ok, but am not sure.

Mike

[Lisa_Wilcox@adobeforums.com]

Well, the 4/600 PS came out around 1995. It's Postscript, but the manual doesn't specify a level. ;-)

So, if I haven't been left behind by updates and reinstalling the printer didn't solve the problem, what else might be going on?

Lisa

[MikeKazlow@adobeforums.com]

Lisa,

If it was 1995, it should have been postscript level 2 In fact,

<http://docs.info.apple.com/article.html?artnum=112505> states the
printer is a PS Level 2.

Try to delete the printer instance. Create a new user and try printing
from the new user.

Mikr

[Lisa_Wilcox@adobeforums.com]

OK, I assume by "new user" you mean a new account. I can do that. But what is a "printer instance" and how do I delete it? 'The Missing Manual' doesn't mention it...

Lisa

[MikeKazlow@adobeforums.com]

Go to the Printer Setup utility. Select the printer and click the delete
button.

Mike

[Lisa_Wilcox@adobeforums.com]

OK, I did that, per your suggestion, the other day. Then recreated the printer instance (in your catchy phrase). Resolved nothing.

Are you suggesting I dump the printer, then create a new Me before adding the printer back in?

Lisa

[MikeKazlow@adobeforums.com]

Creating a new me should be sufficient. This is just a cheap easy way to
check to see if there is a preference problem.

Mike

[Lisa_Wilcox@adobeforums.com]

AHA! My alter ego is able to print what I cannot. This is exciting! which preferences must I jettison.

Lisa <bouncing up and down>

[MikeKazlow@adobeforums.com]

Lisa,

Let's try the Acrobat preferences in your User
Library/Preference/com.adobe.acrobat.*

There seems to be two acrobat plist files remove them to a safe place
when your program is not running. Then restart and see what happens.

Mike

[Lisa_Wilcox@adobeforums.com]

Hallelujah! Thank you so much Mike!@#$%!

Lisa

[MikeKazlow@adobeforums.com]

Glad to help.

Mike