The Disappearing Dial-Up Problem

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  1. #1

    Default The Disappearing Dial-Up Problem

    Hi all.

    I'm having a problem that seems to be quite common with
    Windows XP, but the fixes and workarounds vary widely -
    perhaps someone here knows something new? The problem I'm
    experiencing is the one where the Dial-Up connection in
    Network Connections has disappeared - but of course it is
    still there, any still works if Internet Explorer et al.
    is opened. Any new dial-up connections disappear shortly
    after creation.

    While at this point the problem is simply a nuisance,
    being unable to sign-off easily and unable to make the
    connection icon appear in the Notification area, I'd much
    like to have the error resolved.

    The machine is a brand new Alienware, sporting Windows XP
    w/SP1 on delivery. I've read that the problem can crop up
    as a result of using System Restore, but in my case, I
    used System Restore in an attempt to _resolve_ the problem.
    Also, the Advanced Tab of the connections (any one that is
    newly created and then disappears) displays an error
    message saying that the Advanced tab is not available,
    possibly due to a corrupted WMI file (or something to that
    effect).

    Deleting the Rasman 25 & 26 registry keys hasn't worked,
    nor has disabling any 1394 device (just a few of the
    suggested work arounds). I'd appreciate any light that can
    be shed on this rather annoying issue. Let me know if I
    can supply any more information. Thanks!

    -Bryan


    Bryan . Guest

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  3. #2

    Default Re: The Disappearing Dial-Up Problem

    Until you get it working, running rasphone.exe will help you disconnect.

    The WMI problem is probably unrelated.

    Post the results of typing the following commands at a command line

    sc queryex netman
    sc queryex rasman



    --

    Ken Wickes [MSFT]
    This posting is provided "AS IS" with no warranties, and confers no rights.


    "Bryan ." <barmor19@snip.net> wrote in message
    news:0ae501c34be1$e17f0a70$a001280a@phx.gbl...
    > Hi all.
    >
    > I'm having a problem that seems to be quite common with
    > Windows XP, but the fixes and workarounds vary widely -
    > perhaps someone here knows something new? The problem I'm
    > experiencing is the one where the Dial-Up connection in
    > Network Connections has disappeared - but of course it is
    > still there, any still works if Internet Explorer et al.
    > is opened. Any new dial-up connections disappear shortly
    > after creation.
    >
    > While at this point the problem is simply a nuisance,
    > being unable to sign-off easily and unable to make the
    > connection icon appear in the Notification area, I'd much
    > like to have the error resolved.
    >
    > The machine is a brand new Alienware, sporting Windows XP
    > w/SP1 on delivery. I've read that the problem can crop up
    > as a result of using System Restore, but in my case, I
    > used System Restore in an attempt to _resolve_ the problem.
    > Also, the Advanced Tab of the connections (any one that is
    > newly created and then disappears) displays an error
    > message saying that the Advanced tab is not available,
    > possibly due to a corrupted WMI file (or something to that
    > effect).
    >
    > Deleting the Rasman 25 & 26 registry keys hasn't worked,
    > nor has disabling any 1394 device (just a few of the
    > suggested work arounds). I'd appreciate any light that can
    > be shed on this rather annoying issue. Let me know if I
    > can supply any more information. Thanks!
    >
    > -Bryan
    >
    >

    Ken Wickes [MSFT] Guest

  4. #3

    Default Re: The Disappearing Dial-Up Problem

    Ken,

    sc queryex netman ---

    Type: 120 Win32_share_process <interactive>
    State: 4 Running
    <Stoppable, not_pausable, ignores_shutdown>
    Win32_exit_code: 0 <0x0>
    Service_exit_code: 0 <0x0>
    Checkpoints: 0x0
    Wait_hint: 0x0
    PID: 964
    Flags:

    sc queryex rasman ---

    Type: 120 Win32_share_process
    State: 4 Running
    <Stoppable, not_pausable, ignores_shutdown>
    Win32_exit_code: 0 <0x0>
    Service_exit_code: 0 <0x0>
    Checkpoints: 0x0
    Wait_hint: 0x0
    PID: 964
    Flags:


    >-----Original Message-----
    >Until you get it working, running rasphone.exe will help
    you disconnect.
    >
    >The WMI problem is probably unrelated.
    >
    >Post the results of typing the following commands at a
    command line
    >
    >sc queryex netman
    >sc queryex rasman
    >
    >
    >
    >--
    >
    >Ken Wickes [MSFT]
    >This posting is provided "AS IS" with no warranties, and
    confers no rights.
    >
    >
    >"Bryan ." <barmor19@snip.net> wrote in message
    >news:0ae501c34be1$e17f0a70$a001280a@phx.gbl...
    >> Hi all.
    >>
    >> I'm having a problem that seems to be quite common with
    >> Windows XP, but the fixes and workarounds vary widely -
    >> perhaps someone here knows something new? The problem
    I'm
    >> experiencing is the one where the Dial-Up connection in
    >> Network Connections has disappeared - but of course it
    is
    >> still there, any still works if Internet Explorer et al.
    >> is opened. Any new dial-up connections disappear shortly
    >> after creation.
    >>
    >> While at this point the problem is simply a nuisance,
    >> being unable to sign-off easily and unable to make the
    >> connection icon appear in the Notification area, I'd
    much
    >> like to have the error resolved.
    >>
    >> The machine is a brand new Alienware, sporting Windows
    XP
    >> w/SP1 on delivery. I've read that the problem can crop
    up
    >> as a result of using System Restore, but in my case, I
    >> used System Restore in an attempt to _resolve_ the
    problem.
    >> Also, the Advanced Tab of the connections (any one that
    is
    >> newly created and then disappears) displays an error
    >> message saying that the Advanced tab is not available,
    >> possibly due to a corrupted WMI file (or something to
    that
    >> effect).
    >>
    >> Deleting the Rasman 25 & 26 registry keys hasn't worked,
    >> nor has disabling any 1394 device (just a few of the
    >> suggested work arounds). I'd appreciate any light that
    can
    >> be shed on this rather annoying issue. Let me know if I
    >> can supply any more information. Thanks!
    >>
    >> -Bryan
    >>
    >>
    >
    >
    >.
    >
    Bryan A. Guest

  5. #4

    Default Re: The Disappearing Dial-Up Problem

    Sorry, the Rasman Type should be 20, not 120...
    >-----Original Message-----
    >Until you get it working, running rasphone.exe will help
    you disconnect.
    >
    >The WMI problem is probably unrelated.
    >
    >Post the results of typing the following commands at a
    command line
    >
    >sc queryex netman
    >sc queryex rasman
    >
    >
    >
    >--
    >
    >Ken Wickes [MSFT]
    >This posting is provided "AS IS" with no warranties, and
    confers no rights.
    >
    >
    >"Bryan ." <barmor19@snip.net> wrote in message
    >news:0ae501c34be1$e17f0a70$a001280a@phx.gbl...
    >> Hi all.
    >>
    >> I'm having a problem that seems to be quite common with
    >> Windows XP, but the fixes and workarounds vary widely -
    >> perhaps someone here knows something new? The problem
    I'm
    >> experiencing is the one where the Dial-Up connection in
    >> Network Connections has disappeared - but of course it
    is
    >> still there, any still works if Internet Explorer et al.
    >> is opened. Any new dial-up connections disappear shortly
    >> after creation.
    >>
    >> While at this point the problem is simply a nuisance,
    >> being unable to sign-off easily and unable to make the
    >> connection icon appear in the Notification area, I'd
    much
    >> like to have the error resolved.
    >>
    >> The machine is a brand new Alienware, sporting Windows
    XP
    >> w/SP1 on delivery. I've read that the problem can crop
    up
    >> as a result of using System Restore, but in my case, I
    >> used System Restore in an attempt to _resolve_ the
    problem.
    >> Also, the Advanced Tab of the connections (any one that
    is
    >> newly created and then disappears) displays an error
    >> message saying that the Advanced tab is not available,
    >> possibly due to a corrupted WMI file (or something to
    that
    >> effect).
    >>
    >> Deleting the Rasman 25 & 26 registry keys hasn't worked,
    >> nor has disabling any 1394 device (just a few of the
    >> suggested work arounds). I'd appreciate any light that
    can
    >> be shed on this rather annoying issue. Let me know if I
    >> can supply any more information. Thanks!
    >>
    >> -Bryan
    >>
    >>
    >
    >
    >.
    >
    Bryan A. Guest

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