There was an error opening this document. The file cannot be found.

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  1. #1

    Default There was an error opening this document. The file cannot be found.

    My workflow and the problem:
    1. Using Acrobat 6.0 Pro on Windows I create PDFs.
    2. I upload the PDFs to my SQL Server database.
    3. I try to open them and get the error message: "There was an error opening
    this document. The file cannot be found."
    4. I go to someone else's computer, the document opens just fine (using
    Adobe Reader). So the PDF was stored in the database just fine. The problem
    is with only my version of Acrobat.

    I assume that somehow Acrobat assumes the file is still the local version
    and looks for the link to the local file and cannot find it. First I
    thought, I will shorten the "Last Opened" list. So I reduced this to only
    one document, but that does not help.


    tkevinmitchell@adobeforums.com Guest

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  3. #2

    Default Re: There was an error opening this document. The file cannot be found.

    Am encountering the same problem with Adobe Acrobat Reader.

    Versions am using:
    Acrobat Reader: 5.1.0.9
    Internet Explorer: 6.0
    Operating System: Windows XP Professional

    Pdfs are stored in a database.
    When I try to open a pdf, am getting an error "There was an error opening this document. The file cannot be found".
    But the same pdf doc opens fine in another computer.

    Pls help.
    hamsavani_krishnappa@adobeforums.com Guest

  4. #3

    Default Re: There was an error opening this document. The file cannot be found.



    Am encountering the same problem with Adobe Acrobat Reader




    Then post your question in the Adobe Reader forum.
    Gary_A.@adobeforums.com Guest

  5. #4

    Default Re: There was an error opening this document. The file cannot be found.

    I had a user experiencing the same thing and we tried updating to the latest reader version but it didnt work . Tried downgrading back to ver. 9.0 .. same error. What did work for me was when I deleted my Cache, Temp Internet Files, and %temp% files. Not sure which one did it.. but its working now.
    Unregistered Guest

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