Trashing Prefs for Windows?

[Sandee_Cohen@adobeforums.com]

I'm having a problem with InDesign crashing every time I try to place an InCopy story.

Anyone have any ideas?

And where might I trash the prefs for Windows?

[Steve_Werner@adobeforums.com]

Hi, Sandee,

I never had that happen in my InCopy testing, and I have no idea what might be happening. Try the InCopy forum for ideas.

Hold down Ctrl+Alt+Shift when you're launching InDesign CS to delete the prefs (it's Command+Control+Option+Shift on the Mac).

[Robert_Levine@adobeforums.com]

Sandee,

The only Adobe program that I can think of that you shouldn't have two
version of is Acrobat. I believe this holds true for Mac as well

There's no reason at all that you can't have more than one version of
other programs. I have two versions of Illustrator, InDesign and
Photoshop and there are NO PROBLEMS.

Bob

[Sandee_Cohen@adobeforums.com]

All fixed!!!

I suddenly noticed that I had a copy of InDesign 2 on the same Windows machine. How I got ID CS to run at all is a miracle as I don't believe it is good to have two versions of the same program on a Windows machine. (One good thing about the Mac.)

So I just stripped everything off the machine, reinstalled the Creative Suite and Tah-Dah! I'm in business!!!

Chalk this one up to User Error!

[Sandee_Cohen@adobeforums.com]

The only Adobe program that I can think of that you shouldn't have two
version of is Acrobat. I believe this holds true for Mac as well





This is interesting information. But there is no problem with two versions of Acrobat on the Mac.

However, I am glad to read that I can have two versions of programs such as InDesign.

I really have no idea then what was the problem. But fortunately all it fixed.

[Dave_Saunders@adobeforums.com]

Yep, I've got 4, 5 and 6 on my Cube with no apparent problems (not that I use 4 and 5 much any more).

Dave

[Robert_Levine@adobeforums.com]

I don't know what the issue is with Acrobat but I know it's the only
application that when installing and finding a previous version warns
that the prior version be uninstalled.

But again, no other applications by any other vendor with the exception
of Outlook have this restriction.

Bob

[Guy_Smiley@adobeforums.com]

[email]Robert_Levine@adobeforums.com[/email] wrote in
news:52D85027C7695585678C0EDCEAC32FCA@in.webx.la2e afNXanI:

> I don't know what the issue is with Acrobat but I know it's the
> only application that when installing and finding a previous
> version warns that the prior version be uninstalled.

I think it might have something to do with installing more than one
printer that uses the PDF port. When I first got Acrobat 6, I ignored
the warning and installed it without uninstalling Acrobat 5. The
applications both worked fine, but neither the Acrobat 5 Distiller
Printer nor the Acrobat 6 PDF Printer worked.