trial download problems

Ask a Question related to Macromedia Contribute General Discussion, Design and Development.

  1. #1

    Default trial download problems

    :frown; Sorry to be on the experienced user forum, but I need some quick help.
    I've downloaded the Trial version of Contribute 3 (3.1) , but can't open it.
    When I try, Windows Media Player opens and then a get an error message saying
    that the file won't open because it is in a format that is not supported. I
    meet all the system requirements noted in download. I also have the necessary
    Windows installer, apparently. Any ideas on why it won't open, unzip, or
    install. THANKS

    pilx Guest

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  3. #2

    Default Re: trial download problems

    The three solutions that everyone gets are -

    1. Use a different browser to download
    2. Don't use a download accelerator
    3. Make sure your temporary internet files folder has enough extra capacity
    to contain the complete download

    Try those....


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    Murray --- ICQ 71997575
    Team Macromedia Volunteer for Dreamweaver
    (If you *MUST* email me, don't LAUGH when you do so!)
    ==================
    [url]http://www.dreamweavermx-templates.com[/url] - Template Triage!
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    "pilx" <webforumsuser@macromedia.com> wrote in message
    news:d8hied$lp8$1@forums.macromedia.com...
    > :frown; Sorry to be on the experienced user forum, but I need some quick
    > help.
    > I've downloaded the Trial version of Contribute 3 (3.1) , but can't open
    > it.
    > When I try, Windows Media Player opens and then a get an error message
    > saying
    > that the file won't open because it is in a format that is not supported.
    > I
    > meet all the system requirements noted in download. I also have the
    > necessary
    > Windows installer, apparently. Any ideas on why it won't open, unzip, or
    > install. THANKS
    >

    Murray *TMM* Guest

  4. #3

    Default Re: trial download problems

    The is not a reply but a feeble attempt to talk to someone about how to connect
    to a web site and try out what I have learned on the trial edition tutorials.
    Or does this quick reply even get me into the loop of a conversation?

    Cave Dweller Guest

  5. #4

    Default Re: trial download problems

    It doesn't have to be a web site. The web site address can be the same as your network location. Just create your "web site" in a folder on your network and go at it.
    Terry_B Guest

  6. #5

    Default Re: trial download problems

    By the way, the file downloaded 2-3 days ago was corrupt.
    Terry_B Guest

  7. #6

    Default Re: trial download problems

    No, it's not corrupt. It's checked for corruption frequently, and, as far
    as I know, has never been found to be.

    --
    Murray --- ICQ 71997575
    Team Macromedia Volunteer for Dreamweaver
    (If you *MUST* email me, don't LAUGH when you do so!)
    ==================
    [url]http://www.dreamweavermx-templates.com[/url] - Template Triage!
    [url]http://www.projectseven.com/go[/url] - DW FAQs, Tutorials & Resources
    [url]http://www.dwfaq.com[/url] - DW FAQs, Tutorials & Resources
    [url]http://www.macromedia.com/support/search/[/url] - Macromedia (MM) Technotes
    ==================

    "Terry_B" <terry.bale@bcassessment.ca> wrote in message
    news:d8lhjt$1pi$1@forums.macromedia.com...
    > By the way, the file downloaded 2-3 days ago was corrupt.

    Murray *TMM* Guest

  8. #7

    Default Re: trial download problems

    :frown;
    We have a full version that came in a box but I expierence the same problems.
    netspencer.com Guest

  9. #8

    Default Re: trial download problems

    :frown;
    Cave Dweller Guest

  10. #9

    Default Re: trial download problems

    :frown;

    If this is the case then I am rethinking purchasing the full single licence
    for Contribute 3. This would be a true disappointment as I had my website
    created with the idea of using Contribute 3 to continue to update my web sites
    without having to 1) learn Dreamweaver or 2) having to pay my webmaster $95 /hr
    to make changes. There has to be a way to connect to a site and make edits
    like the tutorials explain so well; whether one is trying the free trial
    download or the purchase of the $149 singular use CD Box. Any help from any
    experienced Contribute 3 user would help both myself and those who are
    answering me with similar problems. A cry for help is on the virtual wind of
    these words!

    Cave Dweller Guest

  11. #10

    Default Re: trial download problems

    Certainly - the trial is a fully functional version of Contribute. You can
    connect to your website, edit it, publish pages, whatever. Have you tried
    making a connection to your site? At what point are you having trouble?

    To the original poster, whose Contribute trial is opening up in Win Media
    Player - that sounds like an extension mapping problem. WMP apparently thinks
    that it should open any files with a .msi extension. Instead, it should be
    opened with Windows Installer. Here's what I would try: Open Windows Media
    Player. Open the View menu, select Options. Click on the Formats tab. You'll
    see a list of formats and checkboxes. Click on each of the formats, and read
    the description that shows up underneath. Do any of them mention a .msi
    extension? If so, un-check the box for that format. Close WMP, and try
    opening the Contribute trial again. You may have to reboot if WMP still wants
    to open it. If that doesn't work (or if you didn't find any format listed that
    mentioned a .msi extension), I'd uninstall WMP, then install Contribute, then
    reinstall WMP.

    christina.heikkila Guest

  12. #11

    Default Re: trial download problems

    I had earlier been using the trial version and later installed the full
    licence. I am thinking that it may have to do with a bug going arround in the
    trial version and because it wasn't compleatly cleared mabey that is why the
    full version doesnt work either. I was wondering if sience you have the same
    problems if you had earlier been using the TRIAL version.

    netspencer.com Guest

  13. #12

    Default Re: trial download problems

    netspencer.com

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    netspencer.com Guest

  14. #13

    Default Re: trial download problems

    netspencer.com

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
    "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
    <!-- <!DOCTYPE HTML PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN">
    -->
    <html>
    <head>
    <title>
    Geek Means Gadget Freek</title>
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
    <meta name="robots" content="noarchive">
    <meta name="keywords" CONTENT="Calender, Tech Updates, Spencer, Schoeben,
    Spencer Schoeben, for geeks, geeks, geek means gadget freek, the geek means
    gadget freek calender">
    <meta name="description" CONTENT="25-30 word meta description ">
    <style type="text/css">
    body { background-image:
    url("http://cuip.net/~crjohnson/blue%20background.jpg"); font-family:Verdana;
    font-size:18px; color:black; } a:hover {color:black; background-color:};
    </style>
    </head>
    <body>
    <p align="center">
    <img src="http://www.groton.k12.ct.us/WWW/cc/COMPUTER.GIF">
    <br />
    [<a href="index.php">
    Example</a>
    ] &nbsp; &nbsp; [<a href="index.php">
    Links</a>
    ] &nbsp; &nbsp; [<a href="index.php">
    Here</a>
    ] </p>
    <h1 align="center">
    The Geek Means Gadget Freek Calander</h1>
    <p>
    Have you visited the geek means gadget freek calender on iCalShare.com it is
    made and hosted by my webteam. </p>
    <p align="center">
    <br />
    [<a href="index.php">
    These</a>
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    Fake</a>
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    Links</a>
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    That Show</a>
    ] &nbsp; &nbsp; [<a href="index.php">
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    ] </p>
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    netspencer.com Guest

  15. #14

    Default Re: trial download problems

    netspencer.com

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
    "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
    <!-- <!DOCTYPE HTML PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN">
    -->
    <html>
    <head>
    <title>
    Geek Means Gadget Freek</title>
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
    <meta name="robots" content="noarchive">
    <meta name="keywords" CONTENT="Calender, Tech Updates, Spencer, Schoeben,
    Spencer Schoeben, for geeks, geeks, geek means gadget freek, the geek means
    gadget freek calender">
    <meta name="description" CONTENT="25-30 word meta description ">
    <style type="text/css">
    body { background-image:
    url("http://cuip.net/~crjohnson/blue%20background.jpg"); font-family:Verdana;
    font-size:18px; color:black; } a:hover {color:black; background-color:};
    </style>
    </head>
    <body>
    <p align="center">
    <img src="http://www.groton.k12.ct.us/WWW/cc/COMPUTER.GIF">
    <br />
    [<a href="index.php">
    Example</a>
    ] &nbsp; &nbsp; [<a href="index.php">
    Links</a>
    ] &nbsp; &nbsp; [<a href="index.php">
    Here</a>
    ] </p>
    <h1 align="center">
    The Geek Means Gadget Freek Calander</h1>
    <p>
    Have you visited the geek means gadget freek calender on iCalShare.com it is
    made and hosted by my webteam. </p>
    <p align="center">
    <br />
    [<a href="index.php">
    These</a>
    ] &nbsp; &nbsp; [<a href="index.php">
    Are</a>
    ] &nbsp; &nbsp; [<a href="index.php">
    Fake</a>
    ] &nbsp; &nbsp; [<a href="index.php">
    Links</a>
    ] &nbsp; &nbsp; [<a href="index.php">
    That Show</a>
    ] &nbsp; &nbsp; [<a href="index.php">
    Link Code</a>
    ] </p>
    </body>
    </html>

    netspencer.com Guest

  16. #15

    Default Re: trial download problems

    Christina:

    I am having problems connecting with my FTP server. When I click the access a
    Web Page, I get the form for those without a Connection Key (as I have not yet
    purchased the full licence of Contribute. I type in my web site it shows up
    but then I am to also connect to my server so I have three bits of info to type
    in: 1: Name of ftp server 2: User name:Which I Know and 3: My Password: that I
    also know. The click on continue. I have got nothing but error windows asking
    for the correct server as mine is not accepting the connection etc.. I have
    tried three variations of the server name, called them (ipowerweb) 3 times
    asking for their servername (or host name which is on my contract with them)
    but still this is what is keeping me from making the edit my web site
    connection.

    Cave Dweller Guest

  17. #16

    Default Re: trial download problems

    Ned: I have only been trying to use the Trial Version to make the connection
    (see the reply to Christina's suggestion), so maybe it does have a bug but I
    have yet to purchase the full version and do not want to until I can accomplish
    everything I want to do, in the Trial Version first. Then I will put down the
    $149 + shipping. I am still at a loss.

    Cave Dweller Guest

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